Photoshop won't launch in 2025 or beta

Forum|Forum|1 year ago
November 8, 2024
4 replies
2107 views

I don't know why, but Photoshop simply won't launch now. I tried launching in 2025 and in beta, but nothing happens. I'm running Windows 11 Home on a PC. Need this resolved asap please.

Windows

G

gregw2719998

Participant

Same here

D Fosse

Community Expert

Another poster had this exact problem just recently, and it turned out he hadn't rebooted in weeks. One reboot and it was all fixed.

Yes, something is wrong when that happens, most likely the process is already running. If a reboot doesn't fix it, uninstall/reinstall.

Having a beta installed along the production version is always risky. A beta is in itself risky; that's why it's a beta. Its sole purpose is for exposing and reporting bugs. It's not supposed to be a stable version. So as I say to everyone - if you don't specifically need the beta for testing or other purposes, don't install it.

AxelMatt

Community Expert

Does Photoshop formerly works? What has happenend or what has been changes on your system before the error occur?

Do you install any updates, patches or so on?

In a first step try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

If this doesn't help I would suggest a complete and clean reinstallation.

Please follow the steps below:

Backup all personal data, like templates, presets etc.
Uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
Then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (don't skip this)
Reinstall the cc desktop app, https://www.adobe.com/creativecloud/desktop-app.html
Use the desktop app to install your cc programs/trials
Restore your personal data.

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

A

AndrewVMiller

Participant

I tried all these steps still no luck. Having this problem on two of my desktop systems. I am at a point of giving up on Adobe software. Already have GIMP installed. Not sure what I am paying for. I thought they would fix this last year. Nothing even opens after the splash screen.