photoshop won't open

[aerip90292828]

I click the open

It won't open

bridge cc is open

[John T Smith]

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems, and what error message do you see?

[Rob de Winter]

And, maybe another thing that might happen: if you did an update recently, and removed the old Photoshop CC 2018 version, sometimes Finder / Explorer or Bridge are still pointing to the old 2018 versions. Are you opening your files through Bridge now? In that case you can go to:

Mac

Adobe Bridge CC > Preferences > File Type Associations

Windows

Edit > Preferences > File Type Associations

Scroll down to Photoshop Document and make sure you've selected the right Photoshop version (see screenshot below). In my case this is Photoshop CC 2019.

[aerip90292828]

Hello

My computer is window 7 64 bit

when I click this is error massage.

On Wed, Nov 28, 2018 at 8:57 AM John T Smith <forums_noreply@adobe.com>

[aerip90292828]

This is the message

D3DCompiler_47.dll missingerror

my computer is window 7 64 bit

Thank you

On Wed, Nov 28, 2018 at 9:52 AM Rob de Winter <forums_noreply@adobe.com>

[Guest · Accepted solution]

Hi

Take a look here

Photoshop system error at launch - D3DCOMPILER_47.dll is missing

[aerip90292828]

Thank you so much

I did copy & paste and it worked

Thank you

On Wed, Nov 28, 2018 at 9:52 AM Rob de Winter <forums_noreply@adobe.com>

[Fearless_build15A7]

This doesnt help I see photoshop is not inclded in my plan