Photoshop won't open

[bruceb76700895]

Of a sudden photoshop would not open, although I can access Bridge and ACR.  So I first reloaded the Adobe CC app, nothing changed.  I went back to the recovery and reloaded the system for 2 days ago.  Not Pshop starts to open but then I get "unrecoverable error, pshop will exit."

Help!

[Derek Cross]

The first thing to try is resetting the Photoshop preferences back to the factory desfaults to see if that sorts out the issue.

1) Close Photoshop
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete the Photoshop Preference Files?” Click Yes.
If you don't see the question repeat the procedure again

[bruceb76700895]

Thank you, but all I get is "an unrecoverable error has occurred." I
downloaded the last update, which mentioned Macs. Any problem there?

--
Bruce Bartrug
Nobleboro, Maine, USA

[personal information removed by moderator}

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respectable, and give the appearance of solidity to pure wind. -Orson Welles

[Derek Cross · Accepted solution]

Which OS version do you have and how much RAM and spare hard disk capacity do you have on your system?

I suggest you uninstall Photoshop using the uninstaller (see screen shot) and then reinstall Photoshop again.

(Please don't post personal contact information on this public forum.)

[yanqujohnson]

I have updated the new PS 2024, however it can't be lauched, plese advise. thank you