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Photoshop Wont Open; Only Runs in Background

New Here ,
Dec 02, 2023 Dec 02, 2023

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Photoshop will not open. I just downloaded Photoshop 2024 and whenever I try to open, it only opens as a background process. I have updated by GPU's, I've closed all background processes for Adobe, Ive restarted my computer. Nothing is working. Any idea on next best steps to opening the desktop app?

 

Thanks!

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Adobe
Community Expert ,
Dec 03, 2023 Dec 03, 2023

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@Sophie32398823qxdb if you end task for the Photoshop.exe in task manager will it open then

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New Here ,
Dec 03, 2023 Dec 03, 2023

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No, nothing opened immediately, but Photoshop opened after an hour or so after I ended the task.

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Participant ,
Feb 14, 2024 Feb 14, 2024

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This worked for me. After 3 support sessions with the same issue, I finally got through to an Adobe rep who noticed something about my keystrokes when I closed PS.  I was in the habit of clicking the "X" in the upper right to close out PS, totally aloof to the fact that doing so might place PS in the background processes. My logic was that "X" = File > Exit (right??). He caught that. He suggested File > Exit (or Ctrl + Q) to close, and that cured the issue. Ctrl + Q always closed it out 100% and bypassed the background issue. The "X" appeared to close PS but also placed it in the Background Processes, thereby causing the issue for the next session. I never connected the two.

 

So if you're an old dog willing to learn a new trick, this might help.

 

I'm using WIN10. He mentioned some Mac users had the same issue with the "red dot" close technique.

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