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pinv
Known Participant
October 18, 2017
Answered

Photoshop workspace disappears, leaves only menu bar.

  • October 18, 2017
  • 1 reply
  • 756 views

Hi there,

sometimes when I switch  apps, the Photoshop workspace seems to become invisible. Nothing is there: no toolbox, no menus, no file window. Only the top menubar shows that Photoshop is in foreground.

  • Popup menus work just fine - e.g. I can go to Preferences or start a new document, and then the popup window will appear. After I click "OK" and the popup window closes, nothing shows.
  • Hard to say if switching between workspaces does anything at all, since everything has gone.
  • Opening additional documents puts them at the bottom of the "Window" menu, but nothing shows when I switch between them.
  • Quitting and restarting Photoshop puts everything back again.
  • On an iMac 21.5-inch, bug been around since OSX Sierra

Anyone else has this bug?

I'm not sure if these two are related in any way, but I've been having trouble quitting Bridge as well when the app was hidden and then put back in foreground.

Thanks for any feedback,

Tom

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi TomVanDamme,

You may try and reset the Photoshop preferences back to defaults and check if that helps.

Refer: Preferences in Photoshop

Also, there's a new version of Photoshop is live now " Photoshop CC" You can update it via creative cloud desktop app.

Regards,

Mohit

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
October 18, 2017

Hi TomVanDamme,

You may try and reset the Photoshop preferences back to defaults and check if that helps.

Refer: Preferences in Photoshop

Also, there's a new version of Photoshop is live now " Photoshop CC" You can update it via creative cloud desktop app.

Regards,

Mohit

P
pinvAuthor
Known Participant
October 19, 2017

Hello Mohit,

thanks for the reply.

Resetting the preferences usually is my first go-to solution when things get strange, but it didn't change anything this time.

I've installed the update yesterday - and so far so good

Hope it stays that way.

Thanks,

Tom

D
denbykev
Inspiring
October 20, 2017

I have been having the same issue - but only recently. Not happened on 2018 yet though…

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