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phtotshop 2020 v21.2.1  Information panel bug

New Here ,
Jul 20, 2020 Jul 20, 2020

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phtotshop 2020 v21.2.1  Information panel bug
When photoshop opens the dual window, the eyedropper tool clicks the inactive window to pick the color, and the information panel has no color value display20200719131957.png

 

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Adobe
Community Expert ,
Jul 20, 2020 Jul 20, 2020

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Are you a Photoshop tester where did you get 21.2.1? It should not matter what tool is active the cursor needs to be over the image for Photoshop to know which pixel information it should display.

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JJMack

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New Here ,
Jul 20, 2020 Jul 20, 2020

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Sorry, it's version 21.2. Of course, you want to put the cursor on the top of the picture. The single window is normal, but the double-window information panel has no color value display.

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New Here ,
Jul 21, 2020 Jul 21, 2020

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Information panel V19.1.5.jpgInformation panel V2020.21.jpg

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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21.2.1 just got released, but if a window is inactive, the info panel will be blank. You can tell if a window is inactive if the title tab is dimmed. The Info panel only shows the values of the active window. You have to click the tab to make it active.

 

Off topic: 21.2.1 fixed the "ghost" bug, where dragging type or rotating items caused multiple copies.

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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