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gustoff20
Participant
June 15, 2021
Question

Pinch and zoom is not working

  • June 15, 2021
  • 9 replies
  • 18857 views

With the new update this feature stop working on my computer. Is there anyone with the same issue?

9 replies

Participant
April 7, 2024

Old post, but here is one solution - Holding Alt key while pinching works exactly like it should be. (Not sure about Mac)  

Participant
June 3, 2023

Hi,

I am having the same issue and it's really annoying! On regular basis I can not zoom in and out using the trackpad, which is essential since I do not have a mouse and prefer the trackpad to the shortcuts. Unfortunetely I can not reproduce, or tell what starts the problem. At some point I just can not zoom anymore using the trackpad.

 

Enable Gestures option is checked, disabling/enabling it again does not help

When I enable "Zoom with Scroll Wheel" "Zoomed Clicked Point to Center " I can zoom again but not to a certain part and furthermore I can't place the photo where I need it, so also this is not an option/solution.

I am using Photoshop v 24.5 (had this issue with previous versions too) on macOS Monterey v 12.6.5, only other program running simultanously running is Chrome. 

 

Please try to fix this, restarting photoshop is not really a prctical solution.

Thank you very much! Andrea

Participant
April 11, 2023

this seems to have been an issue for a long time. Trackpad zoom / pinch and zoom stops and starts working for me on a daily basis. At least twice a day. Please fix this. 

designt96076802
Participant
April 20, 2023

still not working. please fix.

Participant
April 5, 2023

I can only second that. At some point this sarted to happen with all Adobe Creative Suite products (PS, AI, InDesign). This is drinving me crazy. A simple restart fixes the problem but this is not a sustainable workflow. Please fix. 

Participant
February 5, 2023

To add some potentially useful context here: This keeps happening to me too. I've noticed it just randomly fixes itself. But, I also noticed that it isn't limited to Photoshop. It also appears to happen simultaneously with Powerpoint.

PECourtejoie
Community Expert
Community Expert
February 5, 2023

Hi,

It would be nice for everyone affected to try to check if it is not a combination of software that causes the issue.

Participant
January 10, 2023

Photoshop -> preferences -> tools.  Uncheck gestures. hit ok. go back in and enable gestures. Annoying but fixes it everytime it breaks for me.

Participant
January 13, 2023

Having the same issue and did this, and it didn't seem to work for me. If anyone else has a solve, let us know!

Participant
November 28, 2022

Same problem here. Pinch and zoom (Mac) works at the beginning of the section then it stops working and even restarting the application won't work (v24.0.1).
Update: it started working again out of nowhere.

sebastianm15889061
Participant
February 14, 2022

I am having this same issue. If i restart photoshop its back but its a pain in the rear end and breaks 5-6 times a day. only started happening with the new update

PECourtejoie
Community Expert
Community Expert
February 15, 2022

Hello, please spell out the version number, are you talking about 23.2?

Participant
September 3, 2022

I have the same problem 23.5.0

Akash Sharma
Legend
June 15, 2021

Hi there,

 

Sorry that Pinch and Zoom in Photoshop is not working.

 

Which version of Photoshop are you using and what is your computer's OS?

 

Do you have the Enable Gestures option checked in the Photoshop Preferences? 

 

Also, please check that these options are enabled:

  • Preferences > Tools – Zoom with Scroll Wheel.
  • Preferences > Tools – Zoomed Clicked Point to Center (to center the location of the cursor click point to the center of the screen)

 

Let us know how it goes.

 

Thanks,

Akash

 

Participant
July 1, 2025

Still having this problem in 2025. It's been 4 years, how has this not been patched? 

vycanismajoris
Inspiring
July 15, 2025

Small indie company. Lower your expectations. But yes, this is a joke. Also, why does "zoom with scroll wheel" need to be checked? Why can't it operate independently?