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pauls26998852
Participant
February 19, 2022
Question

Pixel stretch in photoshop resize

  • February 19, 2022
  • 1 reply
  • 391 views

Hi all, I've just got a new MacBook Pro laptop and in photoshop when I scale a layered file with resample set to automatic the image looks corrupt as all the pixels stretch, if I flatten and do the same image is fine! My iMac is also fine just happens on the new laptop, is this a photoshop bug,  cheers!

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    1 reply

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    February 19, 2022

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

     

    As for screenshots please check this out: 

    https://www.take-a-screenshot.org

      P
      pauls26998852Author
      Participant
      February 19, 2022
      Hi that worked! so is there a problem with the laptop? thanks for your advise!

      cheers

      Paul
        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        February 19, 2022

        Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, 3D Features and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

        Please check out this page: 

        https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

         

        Alternatively you could alst try turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop. 

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