• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

pixelated backround when scaling large file

New Here ,
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

I am having trouble when editing larger images in a file with layers. I select an image or layer and while I am scaling it, the background becomes pixelated with large flashing squares. Very distracting. I have a new Intel NUC and wondering if it is a graphics card issue?

Pixelated backround .JPG

Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206  x64

Number of Launches: 109

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 3504 MHz

Built-in memory: 16270 MB

Free memory: 8419 MB

Memory available to Photoshop: 14325 MB

Memory used by Photoshop: 69 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

System info:

Name Intel(R) Iris(R) Plus Graphics 650

PNP Device ID PCI\VEN_8086&DEV_5927&SUBSYS_20688086&REV_06\3&11583659&0&10

Adapter Type Intel(R) Iris(R) Graphics Family, Intel Corporation compatible

Adapter Description Intel(R) Iris(R) Plus Graphics 650

Adapter RAM 1.00 GB (1,073,741,824 bytes)

Installed Drivers C:\Windows\System32\DriverStore\FileRepository\ki126218.inf_amd64_b758f45a509290e3\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\ki126218.inf_amd64_b758f45a509290e3\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\ki126218.inf_amd64_b758f45a509290e3\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\ki126218.inf_amd64_b758f45a509290e3\igd12umd64.dll

Driver Version 23.20.16.4901

INF File oem15.inf (iKBLD_w10_DS section)

Color Planes Not Available

Color Table Entries 4294967296

Resolution 1920 x 1080 x 60 hertz

Bits/Pixel 32

Views

160

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Guest
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

Try installing the latest version of CC2018 which is 19.1.2

More info

Fixed issues in Adobe Photoshop CC

You may also need to update your GPU driver

Downloads for Graphics Drivers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

Thank you. I am trying both and I will report back.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

LATEST

OK all up to date on this end but no luck.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines