Skip to main content
Participating Frequently
February 15, 2019
Answered

Please help? Bright pink

  • February 15, 2019
  • 3 replies
  • 5123 views

Something has gone wrong and I’m not sure how to fix it? This just started today. When I open up a file that has already been edited... (photo) it looks fine until it’s opened in photoshop. It has turned my photos super bright pink? I’m saving them like this

Save as- jpeg as well as Export quick png. (For web photos) Like I said my photos were fine but now its turning them a bright fuscia when I open them. I’m adored to go any further and lose them all. Thanks

[Title edited by mod for clarity.]

    This topic has been closed for replies.
    Correct answer D Fosse

    Bottom line: First reset all color settings to defaults by picking the "North America General Purpose" preset. These are safe settings that can't go wrong. Never change anything in Color Settings without very good reason.

    Next, for PNG always use Save For Web or Export. Check "convert to sRGB"   and   "embed color profile". Also set preview to "use document profile", not the default "monitor color".

    Don't use Save As - it's buggy. If you do, make sure to assign the sRGB profile to the saved file and resave.

    Generally - and this is something I'm beginning to see as a serious problem - the Export modules have color management disabled by default. Contrary to "main" Photoshop, these modules do not have safe settings by default. This will cause inconsistencies and cumulative problems if you're not careful.

    Never, ever work with untagged images. Anything can happen. Which is why it's also a good idea to keep the notification area (that Gene pointed to) set to document profile. This way you keep track of profiles with a single glance, and can spot untagged files immediately.

    I'm pretty sure what happens here is that an sRGB or Adobe RGB file gets the ProPhoto profile assigned. Every time that happens, saturation increases massively (and channels get clipped).

    3 replies

    D Fosse
    Community Expert
    Community Expert
    February 16, 2019

    That's right, leave the Spyder out of it.

    Note the Channels thumbnails. This is in the data. A histogram set to "Color" would likely show extreme channel clipping.

    I have a feeling this is a long-time problem concerning PNG and embedded profiles. Currently (on Windows, not sure about Mac), when you Save As to PNG, the profile is stripped. This shouldn't happen, but it does. The only way to embed a profile in PNGs these days is to use Export/SFW and check the box.

    It used to be the other way round: SFW would strip regardless, only Save As would embed. Now it's switched.

    The thing is - if there's no profile, the working space takes over. And it may not be the right one. Worst case, the lack of a profile can easily destroy a file.

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    February 16, 2019

    Bottom line: First reset all color settings to defaults by picking the "North America General Purpose" preset. These are safe settings that can't go wrong. Never change anything in Color Settings without very good reason.

    Next, for PNG always use Save For Web or Export. Check "convert to sRGB"   and   "embed color profile". Also set preview to "use document profile", not the default "monitor color".

    Don't use Save As - it's buggy. If you do, make sure to assign the sRGB profile to the saved file and resave.

    Generally - and this is something I'm beginning to see as a serious problem - the Export modules have color management disabled by default. Contrary to "main" Photoshop, these modules do not have safe settings by default. This will cause inconsistencies and cumulative problems if you're not careful.

    Never, ever work with untagged images. Anything can happen. Which is why it's also a good idea to keep the notification area (that Gene pointed to) set to document profile. This way you keep track of profiles with a single glance, and can spot untagged files immediately.

    I'm pretty sure what happens here is that an sRGB or Adobe RGB file gets the ProPhoto profile assigned. Every time that happens, saturation increases massively (and channels get clipped).

    Participating Frequently
    February 16, 2019

    Thank you... ok so when I am in SFW, I have to click Internet Standard RGB (no color management) otherwise it turns it pink when I click "use document profile"

    Its really strange, because they saved in normal color but when I open them up in PS, (PNG files) they open up super pink. I am going to go back and see about reset all color setting to default. I will let you know if that works D Fosse. I may have to print screen some more shots so you can see my settings and when its normal versus pink.

    Derek Cross
    Community Expert
    Community Expert
    February 15, 2019

    Check whether you are in Quick Mask Mode.

    davescm
    Community Expert
    Community Expert
    February 15, 2019

    You may have quick mask on. Try pressing Q

    Dave

    Participating Frequently
    February 15, 2019

    It may have been but it’s in standard now? And when I open photos they are turning them pink? Really pink.

    jane-e
    Community Expert
    Community Expert
    February 15, 2019

    Hi Jana,

    Can you show a screen shot of your layers and channels panels with your image?

    You closed and reopened them, right? So History has been cleared?

    Jane