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New Here ,
Jun 29, 2022 Jun 29, 2022

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On the screenshot i don't know what to look for and get rid of it.

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Adobe Community Professional ,
Jun 29, 2022 Jun 29, 2022

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Can you open Photoshop and go to Help > System info and click on the 'Copy' button. Then paste the info here.

Dave

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Adobe Employee ,
Jun 29, 2022 Jun 29, 2022

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Hi @ericka5E7C, sorry to see this.  Here is the plugin help document that should be able to help.

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

 

If not, please let us know so we can see what other things to try.

 

Thank you,

-- Cory

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