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PNG export from Photoshop removes transparent background

Explorer ,
Jan 09, 2021 Jan 09, 2021

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The same happens to me, and it drives me mad! Without any logical reason the transparent export draws a white rectangel around my transparent objects!

 

Please note the added white rectangle around the transparent objects! This issue just happened as I updated to Photoshop 22.0.1. I experience the same problem even with files I exported correctly with previous versions. This issue just happens when I export from artboards, when I don't use artboards everything is fine and it only happens when I set the artboard background to transparent, i.e. when I choose a color for background transparent objects just work fine.

 

This problem has frustrated me so much I installed the previous photoshop version to be able to deliver my work!!

 

PLEASE HELP!

 

test 1.jpgtest 2.jpg

test-3.jpg

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correct answers 1 Correct answer

Explorer , May 01, 2022 May 01, 2022

I recently updated to Adobe Photoshop 23.2.2 and the problem has been solved. I no further experience the issue. I recommend to do so for others experiencing the same issue.

 

I'd like to add that I use the same machine and OS that I used since I initially experienced the issue.

 

 

farshadsadri_1-1651415978423.png

 

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New Here ,
Aug 13, 2024 Aug 13, 2024

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I dont think the problem is with the software itself; I think you need to choose transparent mode from the top.

 

Screenshot 2024-08-13 at 15.55.40.png

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Enthusiast ,
Oct 11, 2024 Oct 11, 2024

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The issue has returned in Version 2024 - 25.12.0 20240903.r.806 055f5e9 x64

 

PLEASE FIX ASAP!

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Explorer ,
Oct 12, 2024 Oct 12, 2024

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Ugggh. I must not be on that version yet. Thanks for the heads up! Yes, Adobe, please fix.
tmsr

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