PNG files not transparent in Photoshop

[Juanita M22462745z6dj]

HI

Is anyone else having issues exporting files as png, on the preview it looks transparent but is saving with a white background. When I bring the image back in photoshop, background is still white. It was fine yesterday. Dont know if I am doing something wrong or if there is a bug. Please help, I have searched youtube and forums and can't find an answer that works

{Title edited by Moderator}

[David30612839iou2]

It randomly stopped saving the background as transparent on my PNGs I was working with. Under Document Properties I switched the mode to RGB color and it fixed it. That was annoying. 

[Noorrrrrrrrrrrrr · Accepted solution]

what worked for me:

isolate layer of the png you want to have a transparent background, right-click on the isolated layer then quick export as png. that worked for me!!!

[Contentush]

I was getting frustrated with this too, but I found a workaround. In the Save for Web option, change the transparency to Diffusion Transparency Dither, then set it to 0%. Then you'll get the transparency without the diffusion. Hope this helps!

[SoundCreator]

I am having the same issue and so much more going off on Photoshop 2025. Is it the AI?  Why do companies keep putting out sloppy updates that we the public users have to show what is wrong so they can fix it.  This is really cutting into work productivity and is very disrespectful to customers. That is the best I can come up with. 

[ciaragu · Accepted solution]

I had the same issue. I copied the elements to a new file without an artboard (unchecked the artboard when creating the file) and it exported perfectly as a png with no bg. Hopefully this helps!