.png files places as 'static'

[alsoarty52]

Hi, I upgraded and installed CC 2018, and when I place a .png image onto my layout it comes in as a 'static' square. Any help out there?

[Guest]

Hi

This is a known issue with CC2018

More info

Photoshop CC 19.1: PNG Images Opens with Distortion | Photoshop Family Customer Community

Try disabling these options and restart Photoshop

[alsoarty52]

Thank you - I am going ro try that. Adobe should fix this problem!

[alsoarty52]

Thanks, but it did not work. I hope Adobe sees this and fixes the problem. I have to save my work, close PS and then re-open, And then it works for a while. Stop repeat.

[rudo123]

Disabling these options solve this fo me too (10.13.3 + current PS), but for export to work, they must be enabled again... (so enable, restart photohsop...) i hope Adobe fixes this soon.

[Pete.Green · Accepted solution]

Hi Andrea,

Sorry for the trouble with PNGs in Photoshop.

This is fixed in the 19.1.2 update. You can read more about what else is fixed here: Fixed issues in Adobe Photoshop CC

Go ahead and install that if you haven't already and you should be all set.

Regards,

Pete