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PNG Image Not working on my site for downloading?

New Here ,
Mar 09, 2022 Mar 09, 2022

Hi, Dear Sweet community of Adobe. As my team of our website managing used photostop. Now we have decided to upload golf related different png images like golf grip image, golf rangefinder high resolution images to our golf website. So our users can download it for their uses.But when we Export the png image from photoshop and then upload it on so the picture converted into JPEG.

So how will we resolve this issue. Is it the issue with our exported file or with our website?

Thansk,

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Adobe
Community Expert ,
Mar 09, 2022 Mar 09, 2022

Try File > Export > Export As... and select PNG from the Format drop-down menu.

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New Here ,
Mar 10, 2022 Mar 10, 2022
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Thank you so much. Now it working properly on our golf grips website. We were exporting the image in the wrong way. Thanks again for your quick response.

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

This sounds like a problem with the website.

Can you post a link to a page with PNGs that have been converted to jpgs?

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

As it is happening during upload to your website it is caused by the web site server. Maybe that they cannot handle PNG files.

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