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markl61447602
Participant
May 18, 2020
Question

PNG Trasparency Issue

  • May 18, 2020
  • 2 replies
  • 1485 views

Hi, hoping somone can help.

 

Im having serious issues with my workflow,  transparent pixels are showing on to of images,  as you can see on the below image the green background is not showing through.   I have tried everything and serched online,  noting seems to work.   I never updated anything,  one day this just happened and i have no idea how to correct?     hoping someone can help

 

 

 

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2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
May 18, 2020

Could you please post a complete screenshot with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible? 

How exactly did you create the png? 

 

If this should actually be about the display of a layered file on Photoshop: 

Does turning on Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

M
markl61447602Author
Participant
May 18, 2020

Hi Thank you for helping,  i tried both steps and restarted buy ussue remains.

 

Please see full screenshow beloaw.

 

This happens with an PNG teh transparent pixels are visable.  

 

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
May 18, 2020

Thank you. 

The Layers Panel’s icons are to small to make out the object well … as per jane-e’s excellent observation the issue may be the Smart Object itself. 

What happens when you double-click it? 

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 18, 2020

Please show your layers panel with all layers visible.

    M
    markl61447602Author
    Participant
    May 18, 2020

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    May 18, 2020

    Hi Mark,

     

    Zooming in on your Layers panel, it appears that the checkerboard is not transparency, but checkered pixels. I am going to venture a guess that you downloaded the mask from a stock website and the format is AI/EPS. Typically the Illustrator files will have the checkerboard pattern to indicate transparency, and that layer can be hidden or deleted in Illustrator. What you did (I think) was to place the Illustrator file into Photoshop. 

     

    You have two choices to get rid of the checkerboard (if I am on the right track):

    • Open the file in Illustrator and hide or delete the checkerboard layer. It may be inside a group. Open the Layers panel if you have trouble or ask again.
    • Select the face mask in Photoshop and add a Layer Mask to hide the checkerboard pattern. If you need help with this part, then ask again.

     

    I apologize, but I can't resist saying, "Mask the mask."

     

    ~ Jane

     

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