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Polygon Lasso problem

New Here ,
Jan 16, 2014 Jan 16, 2014

After update today i can't delete when i use Polygon lasso, it's nothing wrong with my delete button at all, it's just when i start with polygon lasso and have to delete last click when i have to undo last action it doesn't work. I can use my delete all over photoshop, but just when i use polygon lasso nothing happens.

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Community Beginner ,
Jan 24, 2014 Jan 24, 2014

Is that a fact!? OMG!! I resent that!

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New Here ,
Jan 24, 2014 Jan 24, 2014

Tacking another post on to this issue!

At first I thought it was me, but I guess not! Glad I did a search. heh

I use this tool DAILY at work. Please fix this fast! =(

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Adobe Employee ,
Jan 24, 2014 Jan 24, 2014

Thanks everyone for posting. I'll write this up as a bug.

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Adobe Employee ,
Jan 24, 2014 Jan 24, 2014

Issue reported.

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New Here ,
Jan 25, 2014 Jan 25, 2014

Windows 7. Adobe Photoshop V14.2 64bit

Identical problem (Backspace, Escape keys)..
I would say far more than an annoyance. Productivity killer.

But the worst thing is the dead silence.

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Community Expert ,
Jan 25, 2014 Jan 25, 2014

.

pyxelplayer wrote:

dead silence.

Normal for Adobe

JJMack
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Community Beginner ,
Jan 28, 2014 Jan 28, 2014

Hi folks!

I'm happy to inform you all about this little conversation I've had with Adobe Photoshop on their Facebookpage:

January 24 at 2:48pm Hi, I have discovered that when working with the lasso tool - ploygone or magnetic - the "backspace"  or "delete" key does not erase or backtrack segments as they are supposed to. What might be the problem? It happened just recently. It used to work just fine. I use Creative Cloud. Thanks

Adobe Photoshop Are you using Photoshop CC? What operating system?Like · Reply · January 24 at 8:09pm

Adobe Photoshop Hi Hanne, Sounds like you're on Windows. This issue will be addressed in an update.Like · Reply · January 24 at 10:13pm

Hanne Paludan Kristensen Yes, I use CC on Windows. Hope the update will come anytime soon. Thanks.Like · Reply · January 24 at 11:05pm

Adobe Photoshop Me too. The team is working on addressing it and a couple of other issues for an update.Unlike · 1 · January 25 at 12:22am

Now all we can do is wait for that update 🙂

Best regards

Hanne

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Contributor ,
Jan 28, 2014 Jan 28, 2014

thx Hanne, to inform us on this

regards

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New Here ,
Jan 28, 2014 Jan 28, 2014

I'm glad I was late updating mine..I just found this glitch too and ended up pressing my backspace button really hard a few times because I thought it was stuck lol..this is a pretty annoying glitch..I was in settings trying to figure out what I had done to have this issue happen and all the while it wasn't even my fault. I'll be looking for the update every few hours I guess. Is there anyway of reverting back to a previous version we once had?

I think for situations like these they should have the option available to work with a previous version. Whatever the update was coming up to this isn't worth the loss of the backspace button with lasso.

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New Here ,
Jan 29, 2014 Jan 29, 2014

That would be a truly great new feature, Adobe Rollback, exchange this versions *new* bugs for last versions features.

Adobe I know 'real' designers do it Mac(Book) style, but just hurry up with this bug-fix, Windows people want to be productive too!

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New Here ,
Jan 29, 2014 Jan 29, 2014

I like the name "Adobe Rollback" I think for this collaboration between us Adobe should give us 1 free year CC. Sounds like a great way to say thank you

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Community Beginner ,
Jan 29, 2014 Jan 29, 2014

I'm just hoping if we keep replying, it will get somebody's attention.

Do they even know it's broken?

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New Here ,
Jan 29, 2014 Jan 29, 2014

Yeah but they are fixing other bugs they have found as well and rolling them al out at once. This is the first time I downloaded an update when it came out and my luck it had one that I really hae lol.

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Community Beginner ,
Jan 29, 2014 Jan 29, 2014

Yes, as I wrote earlier on in this thread, I had a conversation with them on Facebook:

January 24 at 2:48pm Hi, I have discovered that when working with the lasso tool - ploygone or magnetic - the "backspace"  or "delete" key does not erase or backtrack segments as they are supposed to. What might be the problem? It happened just recently. It used to work just fine. I use Creative Cloud. Thanks

Adobe Photoshop Are you using Photoshop CC? What operating system?Like · Reply · January 24 at 8:09pm

Adobe Photoshop Hi Hanne, Sounds like you're on Windows. This issue will be addressed in an update.Like · Reply · January 24 at 10:13pm

Hanne Paludan Kristensen Yes, I use CC on Windows. Hope the update will come anytime soon. Thanks.Like · Reply · January 24 at 11:05pm

Adobe Photoshop Me too. The team is working on addressing it and a couple of other issues for an update.Unlike · 1 · January 25 at 12:22am

Now all we can do is wait for that update 🙂

Best regards

Hanne

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Community Beginner ,
Jan 29, 2014 Jan 29, 2014

Thank you for the update and for inquiring!

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Explorer ,
Jan 29, 2014 Jan 29, 2014

ADOBE. FIX. LASSO.

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New Here ,
Jan 29, 2014 Jan 29, 2014

Hi, as an addition to losing the possibility to delete the last point, I also lost the ability to zoom in and out using ctrl+/ ctrl- while using the lasso tool. Anybody experienced this? Can it also be fix in the coming update, any progress?

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Explorer ,
Jan 31, 2014 Jan 31, 2014

I do NOT experiance this issue that you are having. But the DELETE KEY is still broken for sure.

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Guest
Jan 31, 2014 Jan 31, 2014

Adobe needs to be more responsive to its users or it will be the next Quark Xpress

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Explorer ,
Jan 31, 2014 Jan 31, 2014

To be fair, they did address this issue on a FB post I made. They claim its coming in the (or a) next update. I wouldnt hold your breath.

 

What they need to do is allow ROLLBACKS of UPDATES incase this happens.

 

Boo on CC so far. Boo and hiss.

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New Here ,
Feb 08, 2014 Feb 08, 2014

I'm having the same issue, and finding it hard to complete work without this essential functionality, when is this issue going to be addressed?Using Photoshop CC 14.2 x64 on windows 7 ultimate.

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Community Expert ,
Feb 08, 2014 Feb 08, 2014

Hello, while I understand your frustration, Adobe's policy is to not comment or commit on dates.

I think that they want to test the fix before releasing it, and that they do it as fast as they can. Giving a date won't change anything.

I think that requesting on http://feedback.photoshop.com a rollback procedure might be worth posting.

Right now, the only solution is to uninstall Ps from the uninstaller on your operating system, then re-download it from Creative Cloud, and not accept the updates.

ProDesign tool has posted some updates; so that you can install the latest working one, but be aware that it is not standard procedure, and might be unsupported.

http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html


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Community Beginner ,
Feb 09, 2014 Feb 09, 2014

I've written to them again:

Hi, I've written to you earlier this year about an issue with the lasso tool - polygone or magnetic - the "backspace"  or "delete" key does not erase or backtrack segments as they are supposed to. I'm still having the same issue and finding it hard to complete work without this essential functionality, when is this issue going to be addressed? I'm a professional photographer working with Adobe Photoshop professionally, and it's getting kind of unsatisfying that this issue seem to be taken very lightly... Is professionals on PC not being taken seriously by Adobe or what seems to be the problem regarding a solution to this issue?

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Community Beginner ,
Feb 09, 2014 Feb 09, 2014

Just DLed CC and immediately found this bug. The program really isn't usable to me like this as I use the lasso all the time. Guess I'll also figure out how to put in a ticket.

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Feb 09, 2014 Feb 09, 2014

It's been reported several times.  We know about this bug, and are testing a fix for it.

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