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wentzjm
Participating Frequently
November 5, 2013
Answered

Polygon Lasso Tool Closes Selection at Random

  • November 5, 2013
  • 24 replies
  • 37001 views

I am experiencing the same Polygon Lasso glitch that has been brought up by several others; however, I haven't seen a solution.  I'm posting again JUST IN CASE someone new sees this and can share how they may have overcome this frustrating issue.

Here’s the problem: Polygon Lasso decides to close the selection FOR NO REASON AT RANDOM.

Let me clarify that I am an advanced Photoshop user (certified expert by Adobe).  I know all Photoshop tools inside and out and this is DEFINITELY not user error. Photoshop CC is glitching and it needs to be fixed.  Thing is, this only started for me very recently; within the last few weeks.  (Kinda close to when I updated to Mavericks on my mac but I’m not sure that has anything to do with it)  

To re-iterate, this is NOT a double-clicking issue or anything done wrong by me. Making lots of small lassos joined by the shift key is also NOT a solution.  Switching to the pen tool is also NOT a solution because my workflow depends on the speed of the lasso tool.

The real reason why I’m bringing this up is mostly because, like I said, this is only a recent problem.  Was there just an update to Photoshop CC that would have caused this? It’s driving me crazy and putting a serious hiccup in my workday since the polygon lasso is such a key tool. 

    This topic has been closed for replies.
    Correct answer CosmicCookie

    Menus, shortcuts, Lasso tool, or Photoshop stop working when using a Wacom tablet | Mac OS

    HERE IS THE FIX GUYS!

    JUST TRIED IT AND IT WORKS

    24 replies

    Show previous replies
    T
    Tifa333
    Participant
    March 24, 2014

    I'm having the same problem with both Photoshop CS6 and CC and and an Intuos Pen. Any news?

    S
    sighmoan
    Participating Frequently
    February 24, 2014

    I've been experiencing this problem for quite some time too, though I can't be completely sure if it's specific to Mavericks.

    What I can assertain is that there is some lag happening with the Wacom Driver - it could be that the driver is not optimized for Mavericks. I get the lag when using the Clone Tool as well. I've configured one of the pen buttons to select clone source, but when I select and then start painting too quickly the source is selected a lot closer to where my cursor ends up, not when I originally clicked.

    Hence I'm also suspecting that there is a lag when using the polygon lasso, so that Photoshop is registering two clicks closers together than it was done in real-time - hence it thinks you double-clicked to close. I've noticed that if I do this very slowly it tends to not close the selection.

    donbarrum
    donbarrum
    Inspiring
    February 26, 2014

    I think you are wrong. Because the polygonal lasso tool doesnt close, it just stops adding a new line to your lasso, but it hasnt closed it is still active but you cannot do anything. And then you know that with the next tablet click it will autoclose.

    I have a feeling it happens more often when the machine is under some stress. But I could be wrong.

    M
    mckenziedesign
    Participant
    November 20, 2013

    I have the same issue as well. I'm also an advanced PS user and architectural illustrator, so the polygon lasso is absolutely essential to my workflow. I use an older Wacom Cintiq - the first 21UX model. I'm wondering if there is a compatibility problem with Maverick and my Cintiq. I've gone through every troubleshooting suggestion posted on Adobe's PS FAQ page, uninstalled and reinstalled the Cintiq driver, and uninstalled and reinstalled PS, made sure my OS and PS are up-to-date...without any change. The lasso tool continues to malfunction.

    In addition to the lasso tool bug, I'm also experiencing a strange hotkey lag. I'll increase/decrease brush size, undo, or try to change a tool, and the program won't respond. I have to tap the screen or undo using the history window to make things happen.

    Both bugs happen at random. I'll go about my business of selecting and everything will go as planned. Perhaps two or three selections in, the lasso tool quits on me and autoselects. Likewise with my hotkeys, although not as frequent.

    Photoshop is an integral part of my livelihood. My work is slowed by about 50-60% because of these bugs and no one seems to have a solution. There is no workaround. There must be a solution out there somewhere. I fear I'm going to have to shell out another $2500 for a new Cintiq. Is anyone using a newer Wacom model and experiencing the same problem?

      donbarrum
      donbarrum
      Inspiring
      November 20, 2013

      Yep, that´s another one of the bugs that I also started experiencing after the Mavericks upgrade - that the hotkeys suddenly don´t work and I have to manually click the button. I just haven´t copmplained about it yet, as the Polugonal Lasso and Blank menus are on top of my priority list of NEED-TO-BE-FIXED-ASAP bugs.

      I´m guessing everyone with a Mavericks,  Photoshop and a Wacom Tablet have to live through these painful bugs every day And, I haven´t seen any interest from Adobe the last days on any of these threads. As if they gave up trying to fix this.

      Mckenziedesign, Don´t go out and buy a new Cintiq hoping to fix any of these bugs. I have a Wacom Cintiq 22HD, and I also have a Intuos 5 - I got the same problems as you have on both. - and I´ve tried every thing you mention here as well.

      ADOBE? are you looking into these bugs. How do we get your attention?

        M
        mckenziedesign
        Participant
        November 20, 2013

        Donbarrum, thanks for the quick reply. Sorry to hear I'm not the only one out there with the same issues, especially since they seem to be cross-platform. I've scanned a few Adobe PS forum threads hoping for some answers, and the problems with hotkeys and poly lasso go back to March 2013 [and an outlier from 2012] and have affected both Mac and PC users. Super sorry to hear it's a problem for all Wacom users too. Please let us know if you have any luck resolving this in the future.

        Planning on calling Adobe tomorrow. This bug is unacceptable from a service I pay a premium for.

        donbarrum
        donbarrum
        Inspiring
        November 16, 2013

        I have the exact same problem and its driving me mad.

        I use a Wacom, this is the reason why it occurs. I assume its the same for you ? It doesnt happen with a mouse.

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