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Polygon Lasso Tools problem automatically closing selection

Community Beginner ,
Dec 30, 2019 Dec 30, 2019

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Please fix the Polygon Lasso Tool!!! The tool should ONLY close the path on a DOUBLE click! I have a seperate mouse button set for double click so I can work quickly in Photoshop, but the last 3 Revi=sions to Photoshop have made it IMPOSSABLE to work quickly with the Polygon Lasso Tool. It NOW takes me HOURS to do the same selections I have been doing for the last 20 (yes 20 years). I have been using PhotoShop since 1990 and this IS the worst. I have to wait .5 of a second or more between clicks to keep it from AUTO closing and ruining 5 minutes of hand selection. NONE and I have tried them ALL that Adobe says is the latest and greatest work for auto selection. I know some of the auto select tools work for some of the people, but WHY DID YOU BREAK the Polygon Lasso Tool for those that need it. There are no adjustments that I can find to change the sensitivity in the prefrences.

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correct answers 1 Correct answer

Community Expert , Dec 30, 2019 Dec 30, 2019

Hi

It’s not an issue for me, either. Can you try another mouse for troubleshooting purposes?

 

In the meantime, try using the Pen tool. Set it to Path in the options bar (important), then click as you would with the Polygonal lasso tool. Close it by clicking once on the start point. You’ll see a small circle, exactly as you would when you close the Polygonal lasso tool when you click the start point. After closing, convert the path to a selection. I use Cmd+Return (Ctrl+Enter on Windows). You ca

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Community Expert ,
Dec 30, 2019 Dec 30, 2019

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I am on windows using latest and greatest without any problem with Polygonal Lasso. I tried clicking very fast and very slow and everything works just fine. Selection is closing only on double click.

Perhaps I do not understand your problem? 

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Community Beginner ,
Jan 18, 2020 Jan 18, 2020

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Just wait.. it will happen when you least expect it! It happened to me yesterday halfway through a job! Grrr!

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Community Expert ,
Dec 30, 2019 Dec 30, 2019

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Hi

It’s not an issue for me, either. Can you try another mouse for troubleshooting purposes?

 

In the meantime, try using the Pen tool. Set it to Path in the options bar (important), then click as you would with the Polygonal lasso tool. Close it by clicking once on the start point. You’ll see a small circle, exactly as you would when you close the Polygonal lasso tool when you click the start point. After closing, convert the path to a selection. I use Cmd+Return (Ctrl+Enter on Windows). You can also convert using the button on the Paths panel or the menu in the Paths panel.

~ Jane

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New Here ,
Sep 09, 2020 Sep 09, 2020

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If somebody is having this problem, I,ve uploaded the solution to this. Please visit the link.

https://community.adobe.com/t5/photoshop/polygonal-lasso-tool-closing-automatically-solution/m-p/114... 

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New Here ,
Jun 25, 2022 Jun 25, 2022

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Not everyone uses a pen for there work so there must be a better solution.  This photoshop tool is worthless the way it suddenly closes a path.  

 

 

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Explorer ,
Nov 28, 2020 Nov 28, 2020

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I have been having nothing but problems with the polygonal lasso tool as well.  I am certain that I have figured out why and have tested it out to be sure.  I have a 4K monitor and therefore use a 200% magnification so that I can see my windows and text better.  If I turn off the display magnification the polygonal lasso tool works properly.  This doesn't please me at all because it is very necessary for me to keep my display magnified.  Maybe this is the issue that other users are having.  I am curious if this fits with the problems that other people are having.

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Community Beginner ,
Dec 17, 2021 Dec 17, 2021

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Try switching off every checkbox in the Tools in Preferences except for "Arrow keys rotate", "Show Reference Point when transform" and "Zoom Resize Windows" and see if this makes a difference - can't hurt to try it.

It happened again today with a complex and large image so lost 3/4 of my selection. I have been using Photoshop since it was just bitmap version and this glitch has happened occasionally since that time and usually goes away with a new version. But this time it may be more complicated as I have a new M1 mac and Adobe is continually patching.

 

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Community Beginner ,
Aug 11, 2022 Aug 11, 2022

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I too have been a user of Photoshop user for over 20 years and the Poly Lasso tool feature  automatically closing whilst working mid job on a fine selection is absolutely absurd and an issue Adobe need to rectify. I can spend hours editing fine art images requiriing the most intricate selections when boom the selection makes a decision to close my unfinished selection. This issue happens regardless of using a mouse, track pad or wacom tablet.

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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I agree, I use a stylus, I know there are other options like pen tool and holding alt down while using the lasso tool. the poly tool is my mental default while i'm working. often you are just clicking away with the poly tool and the auto close will ruin/set back many minutes of very tedious work, it's beyond frustrating. if there was a preference that would allow you to disable double click close, just close with return/enter that would be huge and relieve such a constant pain point for me and many of my colleagues.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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Terrible problem! Using 2023. On newish MacBook pro. Just using trackpad. Have tried switching off "snap-to" etc. Don't know how many hours I've lost. Adobe Customer Service is non-existent. [removed by moderator]

 

C. In Idaho

 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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@Cygnus idahoensis wrote:

Adobe Customer Service is non-existent.


 

Hi Cygnus, 

 

Adobe Customer Care is not non-existent, but your browser may possibly be blocking it.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

If you can't find out why your browser is blocking Chat, you can send a tweet to @AdobeCare.

You can find phone numbers for your area here (you may be on hold if they are busy) :
https://helpx.adobe.com/contact/phone.html 

~ Jane

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New Here ,
Dec 17, 2022 Dec 17, 2022

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You are not aloner Countagent. I have the EXACT problem! Find a solution ?

 

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New Here ,
Feb 08, 2023 Feb 08, 2023

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LATEST

I had this issue and finally resolved it by switching to a different mouse. I use a Logitech trackball mouse and own several of them. I switched out to a different one (not sure if newer or older model) but polygon lasso tool was instantly back to normal afterwards.

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