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Pop-up message (sniffer.exe error) when starting photoshop

New Here ,
Jan 10, 2020 Jan 10, 2020

After I changed the GPU (to 1050ti)

I open Photoshop, and the message appears as in the picture.

 

Err1.jpg

Not sure how to fix this ploblem ?? 

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correct answers 1 Correct answer

Deleted User
Jan 10, 2020 Jan 10, 2020

Hi

Did you try doing a clean install of the GPU driver from Nvidia, during the install there's an option for custom install and from there you'll find an option to perform a clean install

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Guest
Jan 10, 2020 Jan 10, 2020

Hi

Did you try doing a clean install of the GPU driver from Nvidia, during the install there's an option for custom install and from there you'll find an option to perform a clean install

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New Here ,
Jan 10, 2020 Jan 10, 2020

 

I tried clean install and custom install , check perform a clean install. It's worked.

Thank you very much.

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Guest
Jan 10, 2020 Jan 10, 2020

You're welcome 🙂

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Community Expert ,
Jan 10, 2020 Jan 10, 2020

Sniffer.exe is a small program embedded in Photoshop, that tests the video card for available functions and compatibility.

 

A clean reinstall (following Ged's instruction) over the current driver is possibly enough - but I'd uninstall first for good measure.

 

When I change video cards I always carefully uninstall the previous driver, including all and any additional components that may have come bundled with it. Then put in the card and install the new driver.

 

When you install you don't have to install all the components of the driver, unless you think you may need them. Most of it is for gaming purposes. You can uncheck everything except the basic driver.

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New Here ,
Jan 10, 2020 Jan 10, 2020

Thank you.

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New Here ,
Apr 21, 2024 Apr 21, 2024
LATEST

z5357132829824_9e8c74372ec1e8919de81b15f914811c.jpg

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