Pop up says start free trial, but I should be signed in. this happened after installing reader.

New Here ,
Aug 23, 2022 Aug 23, 2022

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I have had no problem with photoshop the last several months until I installed Adobe Reader today.  Then went to photoshop and I accidently signed into PS via google account which was the wrong account / email.  my subscription is linked to a different email.

So now in PS it wants me to start a free trail.  As if I'm not subscribed already.  Reboot.  Can't seem to find a way yet log in correctly.  I'm logged into creative cloud fine, with the correct plan / email, login info.

Any suggestions?  thanks

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Cross-app workflows , Windows

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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Hi

Try signing out of Photoshop from the help menu

2022-08-23 16_39_50-0247.jpg @ 33.3% (CMYK_8_) _.png

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