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PORTFOLIO

Forum|Forum|3 years ago
October 29, 2022
4 replies
1645 views

All of a sudden I am no longer allowed access to PORTFOLIO. I am, and have been a fully paid Adobe Photography Plan member for 4 years.

In fact, PORTFOLIO does not even show up as an available app any longer.

What's the story?

Windows

This topic has been closed for replies.

Correct answer jane-e

@MGBJAY

For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

davescm

Community Expert

Portfolio does not show as an app in the CC desktop. It should though show under resource links. I've just checked and the link works fine here.

Dave

S

shen30570252r9qc

Participant

I have a similar problem. Created the website on Aoble portfolio 3 years ago. Did not continue to pay after using it for a while, but all my works are on Aoble portfolio. Currently since my place (CN) no longer supports the use of Aoble portfolio, how I need to restore my information on the website? Very urgent and important for me

davescm

Community Expert

@shen30570252r9qc

Your issue is different to the post in this thread. See here as to what happens if you no longer subsribe:

https://help.myportfolio.com/hc/en-us/articles/1260807019930-Canceling-your-Adobe-Portfolio-Creative-Cloud-subscription

However, if your location blocks access then there is little we can advise

Manny Sani

Participant

I have been using adobe portfolio for years. I recently got a billing error, but ut when I go to fix it, it has no place for my billing information. I check to see if I have the plan, its not there. I just try to subscribe to a new one, it won't let me. What gives?

Good thing my adobe portfolio is still working for now

jane-e

Community Expert

@Manny Sani wrote:

I have been using adobe portfolio for years. I recently got a billing error...

This is the Photoshop forum. For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

jane-e

Correct answer

Community Expert

@MGBJAY

For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

M

MGBJAYAuthor

Known Participant

Thanks for the info. I just did as you suggested.

MGBJAY

jane-e

Community Expert

Well ... so far, I got nothin'. And I still have no access to Portfolio. I mean it doesn't even show up in my ADOBE CLOUD as an available program. Its gone.

This seerms very strange to me, as I have been working on creating a web-site IN Portfolio, and have even uploaded a number of my images to it.

Maybe Adobe removed Portfolio from Creative Cloud or something?

MGBJAY

@MGBJAY

I don't see any signs that Adobe Portfolio has been removed. There is not a forum for it in the Adobe forums. You need to go to their support page. It is not part of Photoshop where you posted. I wonder if they don't work on weekends? I don't know.

I found these sites:

Main Portfolio site:

https://portfolio.adobe.com/

I can edit my page or create a new page here:

https://portfolio.adobe.com/sites

Photography plans (all include Adobe Portfolio)

https://www.adobe.com/creativecloud/photography/compare-plans.html

Try the link to https://portfolio.adobe.com/sites , but if that does not work you really need to use that "Contact Us" button. We can't help you in the Photoshop forum.

Jane

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