I had this problem with PS2020 and it doesn't work at all with PS2021. The plug in needs updating but the developer refused to support the product or honor my purchase.

I originally bought the full suite and when newer versions of Photoshop came out they wouldn't acknowledge my license for an update, became abusive and then ghosted me entirely. If I want to continue to use it I have to run a old version of PS.

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larry45

Inspiring

kevin stohlmeyer curious, what happened to this company, is George still there/ is seems sold off and toast. I've move on. Just curious as George there was so good, and not black hole. Super weird.

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Dopra34959058rmq7

Participant

George is still there, still good and not in a black hole. They changed their support system to Zendesk and one of their main sales people left so customers may be querying old support replies and/or replying to the person no longer there.

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zhem_chug

Participant

Hi everyone,

I have this problem too. It's started when i updated my iOS yesterday

Could you please help?

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pablok5k

Participant

i have the same problem!

I paid $ 200 for something that doesn't work, and no one gives an answer.

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CrazyPhotographer

Participant

I'm having the same problem . . . Has a solution been determinded?

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larry45

Inspiring

Thanks Crazy, They overcharge for their product now, and don't answer any quesitons via any channels whatsoever. So I am trying now Portrait Pro. If you find out what happened to Imagenomic let me know. They used be great/ and reasonable, guy George who answered everythnig promtly and now become a basket case.

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larry45

Inspiring

Does anyone know what happened to Imagenomic? They used to have great support but don't reply to any support or even sales communicaitons anymore. Thanks.