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CCarpenterPhotography
Participant
February 25, 2020
Answered

Portraiture 3 Plug In Not Working in Photoshop

  • February 25, 2020
  • 12 replies
  • 34379 views

My preview for portraiture now looks like this and if I click OK it shuts down photoshop.  Anyone having this issue too or know of a solution?

 

{Thread renamed by moderator}

    Correct answer jane-e

    Hi

    Here is the support page for the Portraiture 3 plug-in:

    https://www.imagenomic.com/Support

     

    This is the link to their knowledge base on PS 20.1.0:

    https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-plugins

    ~ Jane

    12 replies

    Show previous replies
    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 25, 2020

    If you are running Photoshop CC2020, you need to update your Portraiture plugins from Imagenomic.

    L
    larry45
    Inspiring
    November 21, 2020

    Kevin, you don't know what happened to this company, vanished from earth. I'm now with Anthropic,  but guy George there for years,  very prompt and now, no one home.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 25, 2020

    Hi there,

    That does not sound good, could you please let us know the version of Photoshop you're working with?
    Could you please check this article and let us know if it helps? https://helpx.adobe.com/in/photoshop/kb/plug-ins-photoshop-troubleshooting.html

    Regards,
    Sahil

    L
    lisad29879665
    Participant
    February 26, 2020

    I'm having the same issue. System, photoshop and Portraiture are all up to date!

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 2, 2020

      Are you on Portraiture 3.5.1?

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