Preferences file in use and locked

[CCPhotoArts]

This seems to happen every time I get a PS update on my pC.

When closing photoshop it says the preferences file is in use and cant be saved. When I go to the app data and try to delete the preferences file it says it is locked. I have tried changing permissions but nothing works. Please help!

All drivers are up to date.

[jane-e]

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@CCPhotoArts wrote:

When closing photoshop it says the preferences file is in use and cant be saved.

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Did you try shutting down and rebooting your computer?

Jane

[D Fosse]

The preferences file is in your user account, and as such controlled by account privileges. It has to be permissions-related.

I don't have a ready solution for you, but I think you can at least narrow it down considerably.