Preferences file in use and locked

New Here ,
Apr 23, 2022 Apr 23, 2022

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This seems to happen every time I get a PS update on my pC.

 

When closing photoshop it says the preferences file is in use and cant be saved. When I go to the app data and try to delete the preferences file it says it is locked. I have tried changing permissions but nothing works. Please help!

 

All drivers are up to date.

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Problem2.jpg

 

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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@CCPhotoArts wrote:

When closing photoshop it says the preferences file is in use and cant be saved.


 

Did you try shutting down and rebooting your computer?

 

Jane

 

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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The preferences file is in your user account, and as such controlled by account privileges. It has to be permissions-related.

 

I don't have a ready solution for you, but I think you can at least narrow it down considerably.

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