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Participant
August 21, 2012
Answered

Preferences File was invalid.

  • August 21, 2012
  • 7 replies
  • 67397 views

Everytime I open my CS6, it always show " Could not initialize Photoshop because the preferences file was invalid (it has been deleted)" I reinstalled it but it is still popping out. Please help me coz I badly need my Photoshop

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Correct answer Trevor.Dennis

Just a wild guess, but perhaps if you check Photoshop on the win 8 front page, and choose Run as Adminstrator from the options bar at the bottom of the page, and then do the Ctrl Alt Shift thing?  I can't test it at the moment because my Application Manager is updating on my Win8 laptop

7 replies

Participant
April 5, 2018

Just do this:

     •     Go to 'Run'  (Windows+R).
     •     Type '%appdata%'.
     •     Select Adobe Photoshop CS6 folder.
     •     Then Delete it.
It should work fine from now.

Participant
June 6, 2014

For windows 8. You actually need to run the photoshop app as administrator.

What you can do is, right click on the photoshop icon from start menu or if you have it on desktop and click on properties.

Click on Advance button and you can check there "Run As Administrator" so you do not need to manually run it as admin every time.

edhiro
Participant
May 11, 2014

i hv found out useful way to solve this problem.

im using window 7,

1) login this area

C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings

2) you will found this all file in the folder.

folder (workspaces)

folder (workspaces-modified)

Action palette

Adobe Photoshop X64 CS6 prefs

Color Settings

LaunchEndFlag

PluginCahce

RepoussePresets

Workspace Prefs

3) Delete below file or you can backup if you dont believe this way can solve your problem

folder (workspaces)

folder (workspaces-modified)

Action palette  << delete

Adobe Photoshop X64 CS6 prefs << delete

Color Settings << delete

LaunchEndFlag << delete

PluginCahce << delete

RepoussePresets << delete

Workspace Prefs << delete

4) relaunch your photoshop. it start and back to work again.

and you can back to the folder. amazing all the delete file has been coming back

i believe because the previous certain old data didnt synchronize therefore if just remove the pref file

it still wont work. i just delete it all with guts. haha

Happe( ^ - ^)

Participant
January 22, 2020

hi @edhiro , thanks for this usefull way  to solve the current problem, I already used this method and it works perfectly,

Thank you and God Bless! 🙂

Participant
August 27, 2013

I'm having the same issue when I open my cs3. I've tried the ctrl+alt+shift solution but it didnt work. Also I cannot find the adobe folder in my AppData. I'm on windows 8 Anyone knows how to fix this?

Trevor.Dennis
Community Expert
Trevor.DennisCommunity ExpertCorrect answer
Community Expert
August 27, 2013

Just a wild guess, but perhaps if you check Photoshop on the win 8 front page, and choose Run as Adminstrator from the options bar at the bottom of the page, and then do the Ctrl Alt Shift thing?  I can't test it at the moment because my Application Manager is updating on my Win8 laptop

Participant
August 27, 2013

Thank you so much! That really worked!

Chris Cox
Legend
April 26, 2013

Please remember that reinstalling doesn't change your preferences (and wasted your time since the message said the problem was just with the preferences file).

Participant
April 26, 2013

yeah, I reinstalled and it didn't fix. I found a video http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-reset-photoshop-cs6s-preferences-file/ that explains how to locate the file and delete it.

It's fixed.

thanks everyone.

PrintFusion45
Participating Frequently
April 26, 2013

If you're on Windows, then navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS5.1 and then trash/delete the Adobe Photoshop CS5.1 Settings folder. Looking at the error I've a feeling that you don't have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.

lrdalucard
Participant
April 21, 2020

Its now 2020, and this solution still right on the money, a big thank you from 7 years in to the future!
Hope you are still healthy and in good shape today, as we have been hit by a pandemic right now as I speak, you deserve it bro!

August 22, 2012

Have you tried to reset your preferences by starting PS and immediatly holding down the ctrl + alt + shift keys?  Will get a reset window if done correctly.

Participating Frequently
October 16, 2012

I had the same issue. On the Mac, I used command+alt+shift and it worked with Photoshop CS5.5. Thanks!

Participant
April 26, 2013

Any other options for fixes on this - the ctrl+alt+shift voodoo isn't working for me.