Preferences File was invalid.

New Here ,
Aug 21, 2012 Aug 21, 2012

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Everytime I open my CS6, it always show " Could not initialize Photoshop because the preferences file was invalid (it has been deleted)" I reinstalled it but it is still popping out. Please help me coz I badly need my Photoshop

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correct answers 2 Correct answers

Apr 26, 2013 Apr 26, 2013
If you're on Windows, then navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS5.1 and then trash/delete the Adobe Photoshop CS5.1 Settings folder. Looking at the error I've a feeling that you don't have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.

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Adobe Community Professional , Aug 27, 2013 Aug 27, 2013
Just a wild guess, but perhaps if you check Photoshop on the win 8 front page, and choose Run as Adminstrator from the options bar at the bottom of the page, and then do the Ctrl Alt Shift thing?  I can't test it at the moment because my Application Manager is updating on my Win8 laptop

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LEGEND ,
Aug 21, 2012 Aug 21, 2012

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Have you tried to reset your preferences by starting PS and immediatly holding down the ctrl + alt + shift keys?  Will get a reset window if done correctly.

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Explorer ,
Oct 16, 2012 Oct 16, 2012

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I had the same issue. On the Mac, I used command+alt+shift and it worked with Photoshop CS5.5. Thanks!

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New Here ,
Apr 26, 2013 Apr 26, 2013

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Any other options for fixes on this - the ctrl+alt+shift voodoo isn't working for me.

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Worked for my CS6 "Could not initialize Photoshop because the preferences file was invalid (it has been deleted)" error message in 2021! Thank you!!

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New Here ,
Feb 17, 2022 Feb 17, 2022

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this worked for me on CS6. thanks!

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Perfect, Hold the ctrl+alt+shift keys, then asked to delete the file, Ideleted and Photoshop Started.

Thanks a lot

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Apr 26, 2013 Apr 26, 2013

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If you're on Windows, then navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS5.1 and then trash/delete the Adobe Photoshop CS5.1 Settings folder. Looking at the error I've a feeling that you don't have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.

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New Here ,
Apr 21, 2020 Apr 21, 2020

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Its now 2020, and this solution still right on the money, a big thank you from 7 years in to the future!
Hope you are still healthy and in good shape today, as we have been hit by a pandemic right now as I speak, you deserve it bro!

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Community Beginner ,
May 28, 2020 May 28, 2020

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Thank you so much PrintFusion45. I had tried everything else and was stuck at the computer screen crying because I couldnt get Photoshop to work. I am so thankful and grateful for your expertise. THANK YOU THANK YOU THANK YOU. 

From Isabella  

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New Here ,
Mar 22, 2021 Mar 22, 2021

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YES!  Another thanks from the future - got that horrible sick feeling and had no idea what to do, but you have fixed it oh historic Adobe Knight! 🙂

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Seriously! I am so happy I found your reply because I was in a panic and this was the easiest fix ever!!

Thank you!

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Apr 26, 2013 Apr 26, 2013

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Please remember that reinstalling doesn't change your preferences (and wasted your time since the message said the problem was just with the preferences file).

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New Here ,
Apr 26, 2013 Apr 26, 2013

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yeah, I reinstalled and it didn't fix. I found a video http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-reset-photoshop-cs6s-prefe... that explains how to locate the file and delete it.

It's fixed.

thanks everyone.

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New Here ,
Aug 27, 2013 Aug 27, 2013

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I'm having the same issue when I open my cs3. I've tried the ctrl+alt+shift solution but it didnt work. Also I cannot find the adobe folder in my AppData. I'm on windows 8 Anyone knows how to fix this?

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Adobe Community Professional ,
Aug 27, 2013 Aug 27, 2013

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Just a wild guess, but perhaps if you check Photoshop on the win 8 front page, and choose Run as Adminstrator from the options bar at the bottom of the page, and then do the Ctrl Alt Shift thing?  I can't test it at the moment because my Application Manager is updating on my Win8 laptop

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New Here ,
Aug 27, 2013 Aug 27, 2013

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Thank you so much! That really worked!

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Adobe Community Professional ,
Aug 27, 2013 Aug 27, 2013

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Thanks for the feedback because I've learned something as well.  In fact I am quite new to Win8 and definitely haven't fully got to grips with it, and since I made that last post my Application Manager update failed, and the run as adminstrator trick worked for me as well.  I can't say as my limited experience with win8 has been a totally happy one to date, but perhaps the 8.1 update will make life easier for us win7 Luddites

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New Here ,
May 11, 2014 May 11, 2014

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i hv found out useful way to solve this problem.

im using window 7,

1) login this area

C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings

2) you will found this all file in the folder.

folder (workspaces)

folder (workspaces-modified)

Action palette

Adobe Photoshop X64 CS6 prefs

Color Settings

LaunchEndFlag

PluginCahce

RepoussePresets

Workspace Prefs

3) Delete below file or you can backup if you dont believe this way can solve your problem

folder (workspaces)

folder (workspaces-modified)

Action palette  << delete

Adobe Photoshop X64 CS6 prefs << delete

Color Settings << delete

LaunchEndFlag << delete

PluginCahce << delete

RepoussePresets << delete

Workspace Prefs << delete

4) relaunch your photoshop. it start and back to work again.

and you can back to the folder. amazing all the delete file has been coming back

i believe because the previous certain old data didnt synchronize therefore if just remove the pref file

it still wont work. i just delete it all with guts. haha

Happe( ^ - ^)

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New Here ,
Jan 22, 2020 Jan 22, 2020

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hi @edhiro , thanks for this usefull way  to solve the current problem, I already used this method and it works perfectly,

Thank you and God Bless! 🙂

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New Here ,
Jan 14, 2021 Jan 14, 2021

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thanks for this wee golden nugget - works a treat and has my PS back and working - Thanks for sharing

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New Here ,
Jun 05, 2014 Jun 05, 2014

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For windows 8. You actually need to run the photoshop app as administrator.

What you can do is, right click on the photoshop icon from start menu or if you have it on desktop and click on properties.

Click on Advance button and you can check there "Run As Administrator" so you do not need to manually run it as admin every time.

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New Here ,
Apr 04, 2018 Apr 04, 2018

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Just do this:

     •     Go to 'Run'  (Windows+R).
     •     Type '%appdata%'.
     •     Select Adobe Photoshop CS6 folder.
     •     Then Delete it.
It should work fine from now.

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