Skip to main content
ShadowCatchers
Participant
June 16, 2023
Question

Preset syncing stops PS closing

  • June 16, 2023
  • 5 replies
  • 389 views

Using the newest update of PS on PC.  Preset Syncing will not allow PS to close.  Even though I 'lost' all my created presets and have turned off all but the default presets and not changed the default location of Presets... PS won't close right away and for waaay too long software says, 'it's syncing presets' and will 'close when finished'. I've had to End its Process in Task Manager to continue working. I have reinstalled PSs but still happens. HOW DO I REPAIR THIS?  

This topic has been closed for replies.

5 replies

Participant
September 2, 2023

PS version 24.7

Participant
September 2, 2023

Same for me. I've gone into Edit >Preferences >General and unchecked "Sync Presets" but still crashes upon tryin to hit OK and exit Preferences. I have to force close with task manager and when I reopen PS, most of the time my brushes and actions are missing. 

ShadowCatchers
Participant
August 26, 2023

I am still having issues with my Presets and have uninstalled Photoshop and tried what you mentioned numerous times. Not a beginner with computers. Just can't figure it out...

Ralphb
Participant
August 18, 2023

I am having the same issue. Tried logging out, shut down. Did not solve the issue. Thanks for the effort though.

CShubert
Community Manager
Community Manager
June 16, 2023

Hi @ShadowCatchers have you tried logging out of CCD, restarting your computer, logging in to CCD, then launching Ps and does the issue persist?