Pressing Cancel closes Photoshop

Forum|Forum|2 years ago
June 1, 2023
1 reply
459 views

Hi,

You solved the problem for a short time and today I can't do anything because of these windows that if I press CANCEL or want to close it actually closes my Ps app. So I can't make those settings from points 1 and 2 that you give as solutions to solve this problem that already makes me give up the subscription.

Please help me! Thanks

[Branched by moderator from unrelated primary thread with 1238 Replies. Title changed to reflect subject.]

Windows

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Kevin Stohlmeyer

Community Expert

Hi @Emma Brahas Try resetting your Photoshop preferences manually.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Emma BrahasAuthor

Known Participant

Hi,

Thanks for the solution. But you must understand that that window DOES NOT
LET ME do any operation.

--
Emma Alina Brahas

Kevin Stohlmeyer

Community Expert

Hi @Emma Brahas resetting your preferences is done outside of the Photoshop application. Are you saying you cannot access the resource folders listed in the document?

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