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Known Participant
April 13, 2017
Question

Print problem

  • April 13, 2017
  • 1 reply
  • 2284 views

I'm having a problem printing from photoshop latest version. I'm getting diagonal lined borders around the print on the screen with the bottom area being much larger than the top and sides. The printer I am using is a canon ipf 6300. It is ok when using roll paper but problem occrs with any size of sheet. I know it doesn't print borderless on on sheet but I have no option to centralise the print and make the borders all equal.

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1 reply

Akash Sharma
Legend
April 13, 2017

Hi ianjaytee,

Please take a look at the steps to troubleshoot mentioned here Troubleshoot Photoshop printing problems and let us know if that helps.

Thanks,

Akash

ianjayteeAuthor
Known Participant
April 18, 2017

Didn't help. Have also spoken to adobe they seem to have no fix

tom attix
Adobe Employee
Adobe Employee
April 18, 2017

I get the same. So cannot print with equal borders left and right. Have to make an approximate guess to centralise. not the case with lightroom or capture one.

Have enclosed some screenshots.

Never used to happen before the CC updates.

I also use the ipf print plugin but that didnt work with windows 10 and new photoshop.

Sent from iCloud


Does your driver have this setting for paper source:

It gives me an even border:

It does give a warning about printing too close to the edge, so you may need to experiment to find the maximum size but it looks like it will get you where you want to go.

-Tom