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Participant
August 3, 2019
Question

Printing bad colors

  • August 3, 2019
  • 3 replies
  • 363 views

I have a Canon Pro-100 that I'm working on some prints for. I've honestly have had just over a year and rarely use it. Every time I seem to be fighting a color issue with it. A lot of my prints come out with a very bad magenta tint to them. I've gone through hours of settings. I do my printing from Photoshop CC currently for the most part, but even just printing from Windows photos the results are the same. What I have narrowed down is that it resolves around selecting photo paper in the Printer settings. The photos come very dark and reddish. If I select plain paper the photo color looks great but it has some lines running through it every 1/4" or so. It's that way whether I use actual plain paper or photo paper. Obviously it's getting very expensive to burn through ink and paper trying to figure this out and I've probably printed 2-3 dozen pages trying to get it worked out. I could use any help possible. Print Preview is turned off Drivers have been uninstalled, reinstalled several times. As well I have two seperate PC and I get the same results from both them. Both are printed on Photo Paper regardless of setting. I've tried in Lightroom as well with the same results as well as using the Canon Printing plug-in.

Set Plain Paper

Set to Photo Paper

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    3 replies

    Derek Cross
    Community Expert
    Community Expert
    August 5, 2019

    You are working and printing your images in RGB color mode aren't you?

    D Fosse
    Community Expert
    Community Expert
    August 5, 2019

    You can't do this at random. You need to pick the correct settings for the paper you're using. You can't experiment.

    This has two parts. One is the settings in Photoshop Print dialog. Here you have two options: Let Photoshop handle color management, or let the printer handle it. The first gives you much more flexibility.

    If you let Photoshop handle color, you need to pick the correct profile for the paper you're using. These profiles are normally installed along the printer driver, and are available in the rolldown menu in the print dialog (under Printer Profile).

    Next you need to go into the printer driver (Print Settings will take you there), and make sure printer color management is turned off. Otherwise you get double profiling.

    You also need to pick the correct paper type here - this controls total amount of ink - and also check all the other settings for print quality and so on.

    If you let the printer manage color, it's all controlled by these settings in the printer driver.

    Akash Sharma
    Legend
    August 5, 2019

    Hi Kimberlyd,

    That shouldn't be happening as you're not able to print correctly from Photoshop, let us help make this right.

    This could be print head related issue, a screen calibration mismatch or printer driver related problem. Could you please take a look at this article Print with color management in Photoshop  and let us know if that helps?

    Thanks,

    Akash

    Participant
    August 5, 2019

    I have checked the color management on the printer 3-4 times. I usually go in and verify it is all off with each print. The I use the paper profile for my paper supplied by the ink Manufacturer, which is Precision Color. I do use RGB mode for all my printing. Most these prints are created in Elements and are 12 x 12 Scrapbook pages that have been created. I tested it on Plain paper cause burning through dozens or 13 X 19 sheets of photo gets expensive. That's when I noticed the issue doesn't exist as much on Plain paper.