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Printing from Canon ProGraph 1000 Photoshop macOS Catalina

New Here ,
Dec 16, 2019 Dec 16, 2019

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I have noticed a significant color shift when printing on my Canon ProGraph 1000.  I spent a long time on the phone with Canon Support and they said everything is up to date but admitted there were some bugs resulting from Apple's update to Catalina.

 

Has anyone else had this problem and successfully resolved it?

 

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Adobe
Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Hi there,

That shouldn't be happening, as you're seeing a significant color shift when printing, have you tried reinstalling the printer drivers and see if it helps?


Also, what version of Photoshop are you working on?

 

Regards,
Sahil

 

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New Here ,
Dec 16, 2019 Dec 16, 2019

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The printer drivers were reinstalled.

 

I'm using Photoshop 19. I tried to update it to Photoshop 20 but it till shows the previous version.

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Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

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Try opening Photoshop 2020 from teh Creative Cloud app.


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