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DJA1960
Participant
February 24, 2023
Answered

Problème avec l'outil pipette.

  • February 24, 2023
  • 2 replies
  • 1414 views

Lorsque je prends une couleur de référence hors cadre PS, exemple sur une page web, la couleur prise en compte est celle de mon fond d'écran et pas celle de la page web. Est-ce un problème de paramètrage?

J'ai posé la question à d'autres personnes chez qui ça fonctionne sur PC ou sur Mac.

Merci pour votre aide.

NB: J'ai la dernière version PS

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @DJA1960 you have to set this in Apple System Preferences.

Go to Apple System Prefrences/Security and Privacy and

1. Check or add Photoshop to Full Disk Access

2. Add Photoshop to Screen Record - this allows external eyedropper samples.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
February 24, 2023

Hi @DJA1960 you have to set this in Apple System Preferences.

Go to Apple System Prefrences/Security and Privacy and

1. Check or add Photoshop to Full Disk Access

2. Add Photoshop to Screen Record - this allows external eyedropper samples.

    D
    DJA1960Author
    Participant
    March 4, 2023

    Merci, vous avez résolu mon problème.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    February 24, 2023

    I'll help you figure this out. What version of Photoshop & the operating system that you're working on? I've tried this on Windows 10, 11 & macOS 13.2.1 came out last week & I could not recreate this.

     

    As a basic step, try resetting the Color Picker tool:

     

     

    If this does not help, ensure no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

    • macOS: In the Finder, hold down the Option key when using the Go menu > Library > Go to Preferences/Adobe Photoshop [version] Settings
    • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

     

    These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

    Thanks!

    Sameer K

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 24, 2023

    @Sameer K when the eyedropper is first used on a new install, the Mac OS asks if you want to allow permissions. If the user declines, it prevents using it outside Photoshop. You have to then manually set the preference in Apple System Prefs to allow "screen recording".

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      February 24, 2023

      @Kevin Stohlmeyer  Thanks for pointing that out. That makes sense since I've never used PS without Full disk access.

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