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Angela16B8
Participant
October 26, 2020
Question

Problem, can't open my dds files, after update 10/2020.?

  • October 26, 2020
  • 2 replies
  • 289 views

After the update a few days ago. My dds files won't open, these files are the reason I use photoshop. Need help fast. Thank you

    This topic has been closed for replies.

    2 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    October 26, 2020

    Hi Angela,

     

    We're sorry for the trouble. Are you getting a specific error message while opening the documents in Photoshop? Try the following workaround to see if that helps: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

     

    Thanks,

    Mohit

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 26, 2020

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum so that proper help can be offered.

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