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barbarakentler
Participant
January 14, 2020
Question

Problem connecting scanner to photoshop CS6

  • January 14, 2020
  • 2 replies
  • 617 views

Until the last Windows update I could use Photoshop CS6 32 bit to connect to my Canon Scanner 9000F Mark II. Does anyone know how to find an Adobe fix for this problem, please?

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2 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 14, 2020

I fine in my CS6 32bit install though Import Show my devices like HP Envy 4500 scanner as a Twain and WIA net device. I can onle scan via the bottom WIA Support item.  64 Bit CS6 onle shows the WIA support item in men file import.  My old Canon Slide scanner is not supported in Windows 10.  Does your Canon Scanner 9000F have Wia support installed?

JJMack
Akash Sharma
Akash Sharma
Legend
January 14, 2020

Hi there,

 

Sorry that you're facing problem connecting your Canon 9000F scanner with Photoshop CS6. 

 

I'd suggest that you use the Twain plugin in Photoshop CS6 and let us know if you're able to connect your scanner. See this article for more details: https://helpx.adobe.com/in/photoshop/kb/twain-scanner-plugin.html

 

Thanks,

Akash

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