Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Problem connecting scanner to photoshop CS6

New Here ,
Jan 13, 2020 Jan 13, 2020

Until the last Windows update I could use Photoshop CS6 32 bit to connect to my Canon Scanner 9000F Mark II. Does anyone know how to find an Adobe fix for this problem, please?

517
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Jan 13, 2020 Jan 13, 2020

Hi there,

 

Sorry that you're facing problem connecting your Canon 9000F scanner with Photoshop CS6. 

 

I'd suggest that you use the Twain plugin in Photoshop CS6 and let us know if you're able to connect your scanner. See this article for more details: https://helpx.adobe.com/in/photoshop/kb/twain-scanner-plugin.html

 

Thanks,

Akash

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2020 Jan 14, 2020
LATEST

I fine in my CS6 32bit install though Import Show my devices like HP Envy 4500 scanner as a Twain and WIA net device. I can onle scan via the bottom WIA Support item.  64 Bit CS6 onle shows the WIA support item in men file import.  My old Canon Slide scanner is not supported in Windows 10.  Does your Canon Scanner 9000F have Wia support installed?

Capture.jpgexpand image

JJMack
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines