Problem : JPG export

[Black rainbow]

Hi lads,

Sorry for my English :

I try to to export a JPG from photoshop, like I do every day, but today on one precise file I have a problem when I try to export (An unknow error has happened).

My process : I draw on illustrator, then I copy the dynamic object to photoshop on a file I made to create an ink on paper effect.

I send you screen shots of the problem : 1 with the file I want to export and the screen shot of the error (its the portrait one), 1 with a file that works perfectly with the same process

I can send you the illustrator/psd file if needed in private 

I am on mac and photoshop 22.1.0

Can you help me please ? 

Very best

[Simmer1]

Hi,

Was your artwork Layer Visible when you exported the Jpg file from Illustrator?

[Black rainbow]

Hi,

Yes totally visible, and also visible in photoshop 

[cmooreillustration · Accepted solution]

I've got the same problem at the moment! I haven't worked out how to fix it yet, but I have found that I am able to export my files when I open them in an older version of photoshop (21.2.4) 

[Black rainbow]

Hi,

Thank you for your message, 

So i'll try to go back in an older version (if that is possible)

[Black rainbow]

Hi again 🙂

I confirm that it works for me to on the 21.2.4 version,

It will be prfect untl the problem will be solved 

Thank you very much,

[AnaChir]

Hello, I have the same proble. How do I go back to an older version?

[gener7]

https://helpx.adobe.com/download-install/using/install-previous-version.html