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Participant
December 23, 2023
Question

PROBLEM !! No Able to work here

  • December 23, 2023
  • 1 reply
  • 126 views

whenever im opening photoshop, it is showing a white popup and disturbing my work.

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1 reply

AxelMatt
Community Expert
Community Expert
December 23, 2023

Try to enable the Older GPU Mode option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)"

Check also if there's a GPU driver update available and if yes install the update. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

If this doesn't help, please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo