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daramn4
daramn4
Participant
May 23, 2015
Answered

Problem Parsing the JPEG Data??

  • May 23, 2015
  • 72 replies
  • 464174 views

Why am I receiving the error "Could not complete your request because of an problem parsing the JPEG data" when I try to open photo files in Elements editor (7.0)? I was able to open these files in Photoshop a few weeks ago and now I get an error. This is occurring for many of my files. How do I correct this? Please help me!

    This topic has been closed for replies.
    Correct answer JParrish

    Found a very quick method to sort for windows users. Open the file that doesnt work in the standard windows picture viewer, rotate the image, close, rotate back and close again. Will work fine.

    72 replies

    T
    ThomasJohnLynch
    Participating Frequently
    September 9, 2023

    There is no issue with the file as programs like simple and free PAINT and web browsers and EVERY thing else opens the file just fine!!!!  This is a 100% ADOBE unique and specific problem.   

    ~ Thomas ~Thomas J. Lynch
    T
    terrencek85504615
    Participant
    January 14, 2020

    worked! thanks

    M
    MichaelKyprianides
    Participant
    September 13, 2019

    Just open your jpeg image in paint, and save it again as a png

    J
    jerryb21992160
    Participating Frequently
    February 8, 2022

    This problem is now many years old and Adobe still hasn't fixed it.  I am constantly having to open .jpg images in other software that has no problem opening them and resaving them as .jpg images.  Almost every day.  I have given up on Adobe ever fixing anything we complain about.  I have had the same couple Fill and Sign issues with Adobe Reader many complain about for years too and Adobe has never bothered to fix them either.  Adobe, do you have a policy against fixing legitimate problems we repeatedly report to you for many years????

      A
      Anonymous
      September 12, 2019

      Hello

      F
      Fego1123
      Participant
      November 3, 2018

      Found a fix for mine. I’m your image file, right click on the image file click on Properties, at the very bottom you will see SECURITY: this file came from another computer and might be blocked to help protect this computer.  Check the “unblock” box. Select Apply then Ok. file now will open in PS CC.

      J
      jaclynpaige082593
      Participant
      October 14, 2018

      for Windows 10 I found that I can open pictures from Iphones sent by text  Androids sent by text then emailed to pc open fine. iPhone pics from Messenger open ok Android pics from Messenger when saved to my pc save with the word received as the first word in the name of the file and these won't open. I get the parsing message.  To open the Androids from Messenger I got to Edit  >Preferences  >File Handling  >Camera Raw Preferences >JPG and TIFF handling   >select each one and choose option that starts "Automatically Open All Supported XXXXXX Images"  Picture opens in Camera Raw select open image then save and it will work find after that. It isn't ideal but I make the change when I have a bunch of Android pics do them all at once then change the settings back to normal. I don't know enough about registry to dare making any changes so I am sticking with this until I need to take my computer to the local tech to add a new spare hard drive.

      shahbaza78640662
      shahbaza78640662
      Participant
      September 4, 2018

      Open your file in paint and then click on save as give some name and press save then open new file in Photoshop it's working for me

      T
      ThomasJohnLynch
      Participating Frequently
      September 4, 2018

      this is a WORKAROUND, a bandaid, an extra step.  ITs a very basic and fundamental operation for a photo editing software product to edit photos and graphics from what is now the place that generates the most photos and graphics in the world - Facebook and/or Instagram?

      drunken, feeble, lousy programming by Adobe.   Must have hired Microsoft or Apple rejects (that bar isn't that high either)  ;-)

      ~ Thomas ~Thomas J. Lynch
      ScooterD76
      ScooterD76
      Legend
      August 27, 2018

      Im beginning to think its MAC OS. My wedding photos showed as corrupt in Sierra but I had no problem with them at ome on MAC OS 9.7.1. Ive never had this problem in platinum. even Facebook Jpgs. The "review thumbnail" data gets screwed up and Im beginning to think its the operating software. Im no expert thogh i could be wrong.

      D
      Deathvalley7
      Participant
      August 11, 2018

      Nope that is not the best thing to do, that's only for MAC anyway but the majority of here uses Windows of course.  So for both Windows and Mac users, the best thing to do without loosing the quality and going through that hassle, just open the image (view), right click and and click copy. Then, go to Photoshop Create New File ( Ctrl + N) and if you want the exact picture size, just click ok or use your desired size, and then paste. There you go.

      N
      nigelw26147472
      Participant
      August 11, 2018

      elegant, quick, easy, lossless (except for EXIF data, if you want that)... great solution

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