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daramn4
New Participant
May 23, 2015
Answered

Problem Parsing the JPEG Data??

  • May 23, 2015
  • 72 replies
  • 463937 views

Why am I receiving the error "Could not complete your request because of an problem parsing the JPEG data" when I try to open photo files in Elements editor (7.0)? I was able to open these files in Photoshop a few weeks ago and now I get an error. This is occurring for many of my files. How do I correct this? Please help me!

This topic has been closed for replies.
Correct answer JParrish

Found a very quick method to sort for windows users. Open the file that doesnt work in the standard windows picture viewer, rotate the image, close, rotate back and close again. Will work fine.

72 replies

New Participant
April 9, 2018

I'm not sure if it's the same on Windows 10, but on Windows 7, I just highlight images,  right click,  and select rotate clockwise/counterclockwise. It fixes the problem without having to open another program to re-save it and saves time.

Gjergji_aka_George
New Participant
February 24, 2018

A more easy fix or workaround this issues is to follow these steps:

If you are using Windows open the image with Paint and than just click Save on Windows paint window. After that your image will be compatible with photoshop and you can import or open it without issues. This fix helped me, hope it does the same for you.

New Participant
November 16, 2017

For me the easiest thing is to right click problem .jpg, open in MS Paint, save as .png and open with PS

New Participant
August 25, 2017

[Windows 10] Consegui resolver abrindo a foto com o visualizador de fotos do windows copiando e colando no photoshop.

abdessamedg13601345
New Participant
August 22, 2017

For Windows Users

1 - open your image with Paint

2 - Click on "File" > Save as then choose a different name 

3 -  you can keep the .jpg format or use .png format , works for both

4 - that's it

abdessamedg13601345
New Participant
August 22, 2017

It happens when you try to mess with Instagram photos

jerryt30559523
New Participant
August 19, 2017

This one works for me. File > open as > click on the photo you want to open and this will appear on the file name next choose the type of file, choose camera raw file > then open image

New Participant
August 8, 2017

thnx guy. goodness.

why22studio
New Participant
August 1, 2017

My images are sideways, so I opened in Preview, rotated image and resaved, they now open in Photoshop. I hate resaving but this worked

gibsonion
Known Participant
June 26, 2017

Solution for Any OS, Mac, Win or Linux:

If you've got loads of images use this, B.I.R.M.E. - Batch Image Resizing Made Easy (Online & Free) just resave all the images through this and download the zip file, all the images should work now.