Problem Rendering/ Exporting my animation in Adobe Photoshop

[Kieran Turnbull]

Hello all! Im unfortunately having major issues with exporting/ rendering any animations I have worked on Adobe Photoshop. After I press all the revelant info I want on render video settings, rather than it saying exporting in progress, my Photoshop app freezes and I have to shut down my laptop to get Photoshop to work again. Ive installed the latest Adobe Photoshop update (25.0) and this is still an issue. I work on a DESKTOP-12LL63M and use Windows. If anyone could help I would really appreciate it as I have tried everything I can through looking through videos/ forums/ etc and I don't know what to do. Many thanks K 

[Sameer K]

Hey, @Kieran Turnbull. Welcome to the Photoshop Community. I'll move this to the discussions for now.

I'll need specific info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

How many layers/frames are in your animations?

Photoshop renders each frame when you animate, and this task can be heavy if there are shortages of resources like free scratch space and available ram & GPU bandwidth.

Try closing any other apps in the background, and if you're working on a laptop, try keeping it charging so that it is in Performance mode on Windows.

Try keeping the machine idle for an extended period and check how it goes.

If this does not help, try saving the file as PSD/PSB and share the file with us to review.

Thanks!
Sameer K