Problem while rotate + zoom in/out in Photoshop 2020

[monaim]

hello.
I used a translator, so vocabulary selection can be awkward. please understand.

I have been using CS6 so far and recently upgraded to CC 2019, 2020.
But since I used CC version, zoom in/out control got strange.

The above picture is when zoomed in / out at position 2.

As I draw in Photoshop, so I often use the Rotation view tool.
zooming in and out without rotating the screen is no problem.

However, if i zoom in or out while rotating the screen using the Rotation view tool,
The position of the screen is forcibly replaced by the corner of the canvas.

the zoom-in position is always relative to the mouse.
even if you rotate the screen, this thing remains the same.

The same happens with the tablet removed.

Because of this, i can't use CC version.

Please help me. I can't find a solution no matter how I find it.

{Thread title edited by moderator}

[nikunj.m]

Hi there,

We are sorry about the issue you are facing with Photoshop when you are rotating the canvas while zooming.

Would you mind confirming the operating system you are using? Also, please update Photoshop to the latest version (21.0.1) through the Creative Cloud desktop application to check if that helps.

You can also try to check the option for Legacy Compositing by going to the Preferences for Photoshop, then selecting Performance. Once you have checked the box for Legacy Compositing, please quit and relaunch Photoshop.

Regards,

Nikunj

[monaim]

Thank you for the quick response.
I updated Photoshop to the latest version, checked the 'Legacy Compositing' option and rebooted and tried again, but nothing has changed. 🙂

Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64

My system OS is win10 home x64, and VGA is use nvidia geforce RTX 2080.

I hope this helps.

[davescm]

Monaim

You may want to add to the bug report here, which has been reproduced and acknowledged by Adobe : https://feedback.photoshop.com/photoshop_family/topics/zoom-tool-bug

Dave

[monaim]

thank you! 🙂

[gabriels54239539]

Hi. I had a similar problem. This worked for mi. Try changing in workspace Edit-Preferences - Workspace - Enable Narrow Options Bar.

Good Luck

[raphaelm61038348]

GOD BLESS YOU!

[Akash Sharma]

This issue has been fixed by the 21.0.2 update of Photoshop. See https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Thanks,

Akash

[Anne E Awh]

I already had v21.1.0, and overscroll was already off, so those weren't the problem. 

Enabling narrow options bar worked. I don't see why it would, but I'll take what I can get! Thank you!

[zebra]

Go to preferences / Tools / check "Overscroll"
This "snapping" of the image was driving me crazy everytime I was rotating my workspace - for me it was snapping to the bottom bound of my file window, so when I was zoomed in my entire image would jump from where I was working and I would have to use the hand tool to reposition to the area I was brush stroking. Once I clicked overscrol I was able to rotate without an issue while zoomed in.

[lulupong]

Thanks!!! This is correct.

[dermotmoconnor]

Oh thank GOD!

WHY is the default behaviour ...

Why do they make the 'overscroll' pref so cryptic?

WHhhhy....

Agh, it's adobe.

Anyway, thanks for the solution!

[FarsideCreative]

THANK YOU SO MUCH!!!! this was driving me insane!!!!

[FarsideCreative]

Spoke too soon.. if you do this the rotate works but if you zoom while rotated the same craziness happens!

BUT

if you turn off "zoom resizes windows" it works fine! for now...