Problem with Adobe

[David Averbuch]

I  have a problem with Adobe:

1. In 2012 I purchased CS6 production package (that included many programs, e.g. Photoshop, Premier, etc) from an Adobe agent called Softense.
2. I happily used it until several months ago.
3. Then CS6 started to warn me that my license is illegal and is going to expire in 10 days, 9 days, etc.
4. At that time, I didn't find the buying receipt, and Softense didn't reply to my emails.
5. I complained to Adobe, but Adobe didn't accept my claims.
6. I purchased the photography (only) plan.
7. In the meantime:

• I found the CS6 purchase receipt; it is attached here.
• I still can use ALL the CS6 programs (including premier, for example) without getting any warnings anymore !!!

I applied again to Adobe, and they opened Case ADB-33826377-W6F4 but they are refusing to handle this complaint.

<Removed personal information>

[Trevor.Dennis]

We have heard that Adobe wiill no longer activate CS6.  If you check with Google, you'll find hit after hit with people understandably upset about this.  

[David Averbuch]

Thanks. I haven't heard that "Adobe wiill no longer activate CS6".

This is not a decent behaviour. Is it legal? They should compensate us somehow.

[westdr1dw]

I think anyone editing photos consider ~ $10 USD a good value. Most users also have purchased stand alone Adobe apps in the past and have moved on to the latest features.

[Ged_Traynor]

@David Averbuch Adobe have stopped resetting activation counts, CS5 and CS6 can still be activated, but if you have gone over the activation count you're out of luck.

https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK

[Lumigraphics]

Are you still a student?

[westdr1dw]

No, that was many years ago.

[Lumigraphics]

I was asking the OP.