Problem with generative fill

[jshakoor]

Generative fill seems to be unavailable on Photoshop. It's greyed out in the Edit menu and I can't use it from the contextual taskbar. 

[LAMY2017]

View your AI balance in your Creative cloud account.

[creative explorer · Accepted solution]

@jshakoor did you not make a selection? Typically you need to have a selection made with one of Photoshop's selection tools to activate Generative Fill. If it's greyed out, it means Photoshop doesn't detect a valid selection

[jshakoor]

This seems to havesolved the problem. Generative Fill was enabled as soon as I made a selection.

Silly of me I should have known that!

Thank you very much.

[Bojan Živković]

Also check the bit depth—Gen Fill appears to be unavailable in 32-bit mode.

[c.pfaffenbichler]

If the previous posters should not have solved the issue already please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, Contextual Task Bar, …) visible. 

[jshakoor]

The problem has been resolved. 

I should have said that sooner. Sorry about that.

Thanks a lot.