problem with generator

I have the same problem. I have re-installed Photoshop CC, but the problem stays. I am not able to export my open documents. I am able to 'save as', but then it is not optimized for web. Please fix it

Exact Same Issue here as described by jrod.

I have this issue starting with today, after i updated my Photoshop Application on my Notebook (on my Workstation i do not get any errors till now).

Also have tried all the Things described in this Post to solve the Problem, nothing did work.

Same issue here. I don't have any plugins, none of the files they say to delete, have reinstalled and all of the other things. Hopefully Adobe will fix this bug soon.

UPDATE: I am updating my previous post with a new reply in hopes of reaching all interested people.

My problem with the "Generator" error message went away in a rather strange way. It first appeared in a strange way also - after a tumultuous two days of investigating and replacing a dying video card. In the process I inadvertently forgot to reconnect one of my three hard drives, a hard drive used primarily for data files. I *think* it was also the third drive in my list of Photoshop cache locations. Other than that, I can't figure out why PS may have cared that the drive was no longer available.

Once the drive (SATA) was connected and recognized by the system (Windows 7 Pro, 64-bit) PS CC 2015 no longer displayed the "Generator" error.

Go figure. I'm content (for now).

I'll throw my name in, too. Don't have the generator files. Deleted the Generator folder. Problem hasn't gone away.

Running CC 2015, Windows 7 Pro 64-bit. Everything is up to date.

Problem just appeared out of nowhere. (Other than I just had a video card go goofy and replaced it. Jumped through terrible hoops trouble-shooting then installing new card and drivers.) Video has settled down but now, poof this Generator error.

Can I just close the error message and continue editing photos without trouble down the road?

Throwing mine in. Same problem, but maybe more info will help. I'll be as detailed as possible.

Work computer. I have admin privileges. Had CS6 on Windows Vista. (Yes, I know.) Upgraded to Windows 7 and PS CC, and I'm getting the generator message now. Honestly, I'm not sure if it was happening when I first installed CC, but it has definitely happened every time I've opened since the latest update.

Adobe Photoshop Version: 2015.1 20151114.r.301 2015/11/14:23:59:59 CL 1053036  x64

Operating System: Windows 7 64-bit

Version: 7 SP1

No third-party plug-ins.

When I open PS, this is the error message I get before anything else:

File > Export > Export As pops up the same error. It also opens the Export As dialogue, but it just spins the "Processing" wheel forever. I can click Scale All options, Zoom options, and the Export All button, but nothing happens in any case. I can also close the window or cancel, which I have to do.

Not sure if this is related, but File > Export > Save for Web gives me a different error. Nothing else shows up except:

File > Generate is greyed out; never seen it otherwise. "Enable Generator" is active in Preferences > Plug-Ins.

There's no generator.js in my User folder, but there is one in C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib, along with a bunch of other .js files.

Also found one in C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\js\node_modules\request\node_modules\har-validator\node_modules\bluebird\js\main. ("Of course!" you say. "Why didn't I think to look there?")

C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\Generator is an empty folder.

Things I've tried:

• Renaming the generator.js file to generator.js.old
• Removing the empty Generator folder (per this thread).
• Unchecking "Enable Generator" in preferences
• Installing Edge Reflow (It was mentioned in this thread‌'s answer, but the reflow.generate folder wasn't there when I installed), then later uninstalling it
• Trying to make sure none of the Adobe folders were Read-Only (per what I understood from this article.)
• Running Adobe CC Cleaner
• Reinstalling PS CC

After each of those, I restarted my computer. The previously described behavior was identical each time.

please check if you have

generator.js

or

generator.json

file in your user's folder (/Users/<<your username>>/generator.json)

if there is a file there, please delete it (or move out of this folder), and restart Photoshop.

if it doesn't solve the problem, please contact me directly, imaderyc @ adobe . com (remove spaces)