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Participant
April 4, 2023
Answered

Problem with graphic card

  • April 4, 2023
  • 1 reply
  • 1389 views

Hello, i have a problem with Photoshop and graphic card. For two days there has been a problem with the Nvidia Geforce GTX 960M graphics card. When you open any photo or document, a flashing black and white screen appears instead of the image. The driver has been updated, Photoshop has been uninstalled and reinstalled and unfortunately nothing helps. In the graphics card settings, I also indicated that Photoshop should use this card in high performance - also unchanged. According to Photoshop, the graphics card is detected and compatible with the program, but it is not working properly. The only thing that helps is unchecking the "Use graphics processor" option in Photoshop preferences, but this is a temporary solution.

 

Has anyone encountered a similar problem and managed to fix it? I attach screenshots.
Thanks in advance for your help 🙂

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Correct answer Ged_Traynor

@lunafotografia go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
April 4, 2023

@lunafotografia go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

Participating Frequently
April 5, 2023

Same issue here. I spent the whole morning trying to fix it; updated everything, switched to onboard video (°_°'), older GPU mode (never do that O_O'), multithreaded compositing off...
I never thought about this option, thanks for helping!

Ged_Traynor
Community Expert
Community Expert
April 5, 2023

@HerrJKa glad I could help 🙂