Participant

Question

Problem with greyed out "Open Recent" command.

Forum|Forum|4 years ago
November 26, 2021
4 replies
1884 views

Hi.

Recently installed Photoshop 2022, and a couple of problems have occured, I hope someone can help with.

I nstalled on my desktop - fine - everything works like a dream. Installed on my laptop (which previously ran 2021 with no problems) and the "Open Recent" command is greyed out. Tried every remedy I could find on-line, with no success.

Don't know if it's related, but when I try to "save as" (usually a Jpeg from a PSD file,) it saves fine, but no little helpful message telling me the file size pops up, as it used to.

My first thought is my laptop is getting old and creaky, like me, but everything worked fine until two weeks ago!

Thanks for your help.

Windows

Bill_Meier

Participant

I have a similar problem. "New" is generally grayed out! Some said they found the answer, what was it? Yes, I agree, why is Adobe breaking new versions of software that we have bought?

Thanks for a pending answer, I hope...

A

angelina30001694afiw

Participant

It is a good information. This forum is very helpful.

R

Roni221

Participating Frequently

Might be its due to the server issue. But thanks to the community, I also got the solution from here.

R

Roni221

Participating Frequently

Thanks guys for the updattion regarding this question. Need this.

MarekMularczyk

Community Expert

When using "Open Recent", I assume you have opened some files and close them within the same session in Photoshop? Otherwise, this option would be greyed out as there was nothing recent.

Just a thought 😉

Adobe Community ExpertAdobe Certified Professional

D

defaulta4wn0kzp1hgzAuthor

Participant

Hi marek

thanks for your two responses.

I have indeed tried resetting my preferences, although it didn't seem to be necessary - i made sure the values box was set at 20 and not at 0.

I have opened multiple images in a session, and saved them, but box is still greyed out. Surely though, the 20 most recent images should be displayed next time I open Photoshop? They are when i open on my desktop - even several days later.

Cheers

Roger

MarekMularczyk

Community Expert

Hi Roger,

Can you see your recent images on the Welcome screen:

This would be your alternative to "Open recent" 😉

Adobe Community ExpertAdobe Certified Professional

MarekMularczyk

Community Expert

Have you tried resetting Photoshop preferences?

Adobe Community ExpertAdobe Certified Professional

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