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Problem with images

Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I have designed a t-shirt(see Pic 1) which is how I want it but when I go to print, the print preview and it is a gray box over my image.  how do I get rid of the gray box.IMG_0454.jpgIMG_0453.jpg

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Adobe
Community Expert ,
Aug 21, 2023 Aug 21, 2023

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What format is your image in?

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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PNG

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Have you tried a JPG?

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Yes I have.  Still no luck IMG_0455 (1).jpgIMG_0456.jpg

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Check that you have the image in sRGB color space.

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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It figured it out!!!!! I had adjusted the color in the 3rd party printer app and that was throwing it off. 

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Mentor ,
Aug 22, 2023 Aug 22, 2023

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that looks like a 3rd party print plugin?

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Thanks for the heads up!

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