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michelet26850249
michelet26850249
Known Participant
June 27, 2020
Answered

Problem with PNG files

  • June 27, 2020
  • 1 reply
  • 688 views

I suddenly started having trouble working with any png files.  When I place one it shows up like the one in the photo with all of the gray lines and such.  It is also happening when I try to use the quick selection tool. You can see from the layers, background copy, what was supposed to be cut out.  I haven't changed anything recently.  This just happened two days ago.  Thanks so much for any help!

This topic has been closed for replies.
Correct answer c.pfaffenbichler

I am not an expert on photoshop by any means so I just did a screenshot for you. 


Can you try another Grid Size-settings than None? 

1 reply

c.pfaffenbichler
c.pfaffenbichler
Community Expert
June 27, 2020

Can you provide the png of the car? 

 

Does turning off Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

michelet26850249
michelet26850249Author
Known Participant
June 27, 2020

Thanks for your quick response!  I tried both and the same thing is happening.  I have used the png file before and it is fine. 

c.pfaffenbichler
c.pfaffenbichler
Community Expert
June 27, 2020

Hmm, GPU issues were my best suspicion … 

 

What happens if you insert a Background Layer? 

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