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1

Problem with printer profiles

Enthusiast ,
May 05, 2024 May 05, 2024

I have the latest version of PS and Windows 11. The printer dialogue includes an option to allow PS to manage colours and then set a printer profile.  When I access the printer profile dropdown I get 10 entries including Canon_IJ Color Printing Profile 2015. The others all appear to be random and irrelevant such as HDTV and Wide gamut RGB. What I was expecting was to see the profiles in the windows/system32/spool/drivers/color but these do not appear. Can anyone suggest what action I can take to fix that? Or have I completely failed to understand how colour profiles work?

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correct answers 1 Correct answer

Community Expert , May 21, 2024 May 21, 2024

From a little googling it seems Canon do not provide icc profiles for this printer model. I can't find anything conclusive, but one person on DPP says "Canon doesn't provide any ICC profile for my Canon G540". Not the same model, but the same series.

 

If they do, they should be installed automatically with the printer driver. So you can try to reinstall the driver and see if any profiles turn up.

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Community Expert ,
May 05, 2024 May 05, 2024

This is a bit unclear. Do you see them in the system folder, but not in the PS print dialog? Or do you not see them in the system folder?

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Enthusiast ,
May 16, 2024 May 16, 2024

Here is what I see in each. I don't see any profiles specific to my printer. The printer incidentally is a Canon G550.

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Community Expert ,
May 14, 2024 May 14, 2024

@m5heath have a look here to help you better understand ICC profiles

 

The dropdown for photoshop manages color includes many icc profiles contained in the relevant system folders, you have to choose the right one for your media / printer . 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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Community Beginner ,
May 14, 2024 May 14, 2024

Right answer

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Community Beginner ,
May 16, 2024 May 16, 2024

i got the seem problem for years !

Ahmed Chawki
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Community Expert ,
May 20, 2024 May 20, 2024

@m5heath You’ve had a rather generous and comprehensive reply there from @anonymous37448753quca - it would be great to have feedback here on whether those tips helped with your issue, ideally you'd let us (and other users) know exactly which tip fixed the issue of color profiles available in Photoshop when trying to print

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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Enthusiast ,
May 21, 2024 May 21, 2024

You are right and I have apologised above for email issues.

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Community Expert ,
May 20, 2024 May 20, 2024

Hi @anonymous37448753quca you wrote" Use Adobe's Profile Management Tool: Adobe provides tools to manage and troubleshoot color profiles. You can download and use the Adobe Color Printer Utility to see if it helps in identifying and resolving any profile issues."

Can you describe how you use that software to check on profiles please, as far as I understand the ACPU is a tool designed solely to bypass all colour profile application - i.e. for printing ICC characterisation (profiling) target without colour management. 

 


neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'

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Enthusiast ,
May 21, 2024 May 21, 2024

I have had a rocket, understandably, for not responding promptly to this excellent guidance . So sorry but my Thunderbird email client decided to classify most incoming mail as junk, where eventually I found the email!! 

 

I have already sent screenshots of what I see in the installed colour profiles but what I was expecting was that my Canon G550 printer would have various profiles associated with it for gloss, matt paper etc. I got this with a previous Canon printer but I can't see anything that looks like it here. It is surely Canon that should be providing these profiles, not Adobe?

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Enthusiast ,
May 21, 2024 May 21, 2024

I am wondering if we are talking at cross-purposes. I see from the printer dialogue that there is a Document profile and a Printer profile. Perhaps you are discussing the Document profile - which is sRGB and I'm happy with that. But what I was after was the Printer profile - see the earlier screenshot 'PS Print Dialogue' which is currently set to some irrelevant profile dated 2015. I can't find updated printer profiles to replace it.

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Community Expert ,
May 21, 2024 May 21, 2024

From a little googling it seems Canon do not provide icc profiles for this printer model. I can't find anything conclusive, but one person on DPP says "Canon doesn't provide any ICC profile for my Canon G540". Not the same model, but the same series.

 

If they do, they should be installed automatically with the printer driver. So you can try to reinstall the driver and see if any profiles turn up.

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Enthusiast ,
May 21, 2024 May 21, 2024

Many thanks for your response. I re-installed the printer driver but no profiles - so maybe there are no profiles - so maybe I am stuck with 'Printer manages colour', which seem a bit disappointing for what I thought was a fairly expensive refillable ink printer. 

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Community Expert ,
May 21, 2024 May 21, 2024
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Agreed. This information should be readily available, but it turned out to be almost impossible, and there's absolutely nothing on Canon's own site.

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