problema che rende inutilizzabile photoshop

New Here ,
Apr 20, 2022 Apr 20, 2022

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Da qualche tempo con il mio photoshop sembra ci siano dei problemi di refresh, l'immagine si carica sopra la schermata iniziale... per esempio, oppure lavori con il pennino ma non mi compare il manubrio...se uso lo zoom sia in ingrandimento che all'opposto l'immagine scatta, così come se si scorre semplicemente...insomma un disastro...
 
Pensavo fosse un problema del pc e ho reinstallato tutto, formattato pc, ecc. tutto perfetto ma il problema ora che ho reinstallato photoshop rimane identico.
 
Scheda grafica o video? però non ho nessun altro problema, se apro un'immagine con il semplice viewer preinstallato in windows l'immagine è fluida e non ha assolutamente problemi di scroll...
 
ho portato il pc ha far vedere, mi hanno istallato i drive della scheda grafica e controllato tutto e sembra non ci siano problemi... per cui per quanto strano sembra che il problema sia su photoshop.. 
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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Is this problem new to 23.3 update? Try this: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Grazie del consiglio, ho eseguito, ma non è cambiato nulla 😞  allego immagine di un esempio dei problemi che riscontro.... ovviamente così per me Photoshop non è utilizzabileesempio1.png

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Ahh. Try this: Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Ciao, ho fatto un po' di prove con la modifica da te consigliata. Per ora sembra funzionare!!! lo stesterò qualche giorno per essere sicuro che sia tutto ok, poi ti confermerò la soluzione del problema! Grazie!!!

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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We believe that underlying issues (which were temporarily addressed by selecting the ‘Deactivate native canvas button’ in Technology Preview) have been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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We believe that underlying issue of the Photoshop home screen appearing where the document canvas should be (temporarily worked around by selecting the ‘Deactivate native canvas button’ in Technology Preview) has been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.

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